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  • FleetCheck Driver Roadworthiness Series- Article 3

    From Compliance to Care: How to Manage Driver Fatigue

    Fatigue contributes to 20% of all road accidents, making it one of the most significant risks for fleet drivers. Whether caused by long hours, irregular shifts, or second jobs, fatigue is a silent yet pervasive threat that compromises road safety and productivity. Understanding fatigue – both physical exhaustion and mental burnout – is critical for fleet managers who want to protect their drivers and ensure compliance with road safety regulations.

    Integrating tachograph data within your fleet management system can help fleet operators proactively manage driver fatigue and prevent incidents before they occur. Let’s take a look how fatigue can impact drivers, strategies to mitigate its effects, and how FleetCheck can help.

    Understanding Fatigue

    Fatigue isn’t just about feeling tired – it’s a complex condition that affects both body and mind. Employees who undertake extended shifts or have insufficient recovery periods between shifts face a significantly elevated risk of fatigue and sleep-related incidents1. Notably, the likelihood of being involved in a collision while commuting home increases by approximately 30% following a 12-hour shift compared to an eight-hour shift2.

    Research suggests that there are two primary types of fatigue:

    1. Physical Exhaustion: Prolonged work periods or repetitive tasks, such as driving familiar routes, can lead to a persistent lack of energy. Drive may experience slowed reaction times, poor precision, and an inability to respond effectively to hazards. Studies suggest that drivers start making significantly more mistakes after two hours of continuous driving.3

    2. Mental Burnout: Stress, anxiety, and cognitive overload can cause mental fatigue, which manifests as reduced concentration, irritability, and impaired decision-making. Non-work factors like financial worries can exacerbate mental exhaustion, increasing the risk of collisions.A study conducted by the Office for National Statistics (ONS) in early 20234 revealed that 22% of adults had borrowed more money compared to the previous year, while 40% anticipated they would be unable to save any money during 2023. Among those who had fallen behind on their bills, 49% reported experiencing high levels of anxiety, and individuals in arrears were also found to have an increased risk of developing depression.

    Symptoms of fatigue include:

    • Slowed reaction times
    • Reduced concentration and situational awareness
    • Microsleeps (brief, involuntary lapses in consciousness)

    These symptoms are dangerous in themselves, but particularly dangerous for at-work drivers, who often operate large vehicles over long distances. The result? Increased accident rates, higher insurance premiums, and potential reputational damage for your business.

    Now let’s look at the risks that can come from fatigue. Professional drivers face unique challenges that make them especially vulnerable to fatigue. Key risk factors include:

    1. Long Hours and Irregular Shifts: Extended shifts and insufficient recovery time between them significantly increases the likelihood of fatigue-related incidents. For example, commuting home after a 12-hour shift carries a 30% greater risk of collision compared to an 8-hour shift5.

    2. Second Jobs: Many drivers take on additional employment to supplement their income, leading to higher levels of fatigue, stress, and sleep deprivation. Evidence shows that employees working two or more jobs are at greater risk of depression, and reduced performance6.

    3. Cumulative Fatigue: Fatigue isn’t always something that hits you all at once — it often builds up slowly over several days or even weeks. You might feel it more intensely at certain times during your shift or towards the end of a long week.

    The impact of fatigue goes beyond just road safety—it affects the overall wellbeing of drivers, which in turn influences productivity, absenteeism, and team morale. Supporting drivers to manage fatigue isn’t just about reducing risk; it’s about creating a healthier, more sustainable working environment where everyone can perform at their best.

     

    Mitigation Strategies

    Managing fatigue requires a proactive approach that combines education, policy enforcement, and technological support. Here are some useful strategies fleet managers can use:

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    Scheduled Breaks

    Encourage drivers to take regular breaks that include movement, hydration, and social interaction. Even short, brisk walks can reduce stress, improve psychological states, and enhance alertness. Research shows that drivers engaging in more than one weekly session of exercise have significantly few collisions that less-active drivers.7

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    Route Planning

    Optimise routes to ensure access to rest stops and facilities. Additionally, consider adjusting schedules to allow drivers adequate rest before starting their next shift.

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    Education and Awareness

    Train drivers to recognise the signs of fatigue and encourage self-reporting without fear of reprisals. Tools like the STOPBang questionnaire can help identify sleep disorders such as obstructive sleep apnoea (OSA), which in turn has an effect on driving performance.

    How FleetCheck Can Help

    Managing fatigue effectively requires data-driven insights. Having a robust and comprehensive fleet management system that can handle integration with other fleet related systems is key to give you an overall view of your fleet and drivers heath and effectiveness:

    • Telematics Data Analysis: Integrating your telematics data, you can use FleetCheck to identify and report of patters of problematic driving, such as erratic behaviour or frequent lane changing. Fleet managers can then intervene early, whether by scheduling mandatory breaks or offering wellness support.
    • Customisable Alerts: FleetCheck allows you to set up fully custom alert notifications based on your company’s policies. For example, reminders to hydrate, stretch, or check in with a manager can be sent directly to your drivers mobile app.
    • Include Driver Checks Alongside Vehicle Checks: Fatigue and wellness in general is a large factor of fleet performance that cannot be ignored. Set up checklists that have to be completed by the driver to confirm they are also roadworthy, such as Fit to Drive Declarations.

    Driver fatigue and wellbeing is a pervasive issue that no fleet operator can afford to ignore. By understanding its causes, implementing mitigation measures, and leveraging advanced tools like fleet management systems, you can protect your drivers, improve compliance, and boost productivity.

    Don’t wait for an incident to highlight gaps in your fleet safety program. Take action today to safeguard your fleet and drivers.

    Keep an eye out for Article 4 of the FleetCheck Driver Roadworthiness series:

    From Policy to Practice: The Road to Compliance


    1 Extended Work Shifts and the Risk of Motor Vehicle Crashes among Interns Laura K. Barger et al 2005 www.nejm.org/doi/full/10.1056/NEJMoa041401
    2 BMA Fatigue and sleep deprivation – the impact of different working patterns on doctors, January 2018
    3 Lianzhen Wang, Yulong Pei, The impact of continuous driving time and rest time on commercial drivers’ driving performance and recovery, Journal of Safety Research, Volume 50,2014
    4 ONS How are financial pressures affecting people in Great Britain?
    5 Extended Work Shifts and the Risk of Motor Vehicle Crashes among Interns Laura K. Barger et al 2005 www.nejm.org/doi/full/10.1056/NEJMoa041401
    6 Bruns A, Pilkauskas N. Multiple Job Holding and Mental Health among Low-Income Mothers. Womens Health Issues. 2019 MayJun;29(3):205-212. doi: 10.1016/j.whi.2019.01.006. Epub 2019 Feb 28. PMID: 30827826; PMCID: PMC7141154 pmc.ncbi.nlm.nih.gov/articles/PMC7141154
    7 Taylor, A. H., & Dorn, L. (2006). Stress, fatigue, health, and risk of road traffic accidents among professional drivers: the contribution of physical inactivity. Annual review of public health, 27(1), 371-391

  • FleetCheck to Attend the Road Transport Expo 2025 at NAEC Stoneleigh

    We’re heading to RTX 2025 – come and meet the FleetCheck team!

    FleetCheck will be exhibiting at this year’s Road Transport Expo, taking place from 24–26 June at NAEC Stoneleigh.

    RTX is a key date in the haulage industry calendar, bringing together fleet operators, suppliers, and innovators to explore the latest advancements in fleet management, compliance, and vehicle technology.

    Visit us on stand GR4 to see our fleet management software in action and discover how we help O-licence operators across all sectors stay compliant, improve fleet efficiency, and stay in control.

    We’ll also be showcasing our brand-new integration with VDO, the tachograph technology leader. It’s an industry first – bringing full fleet and tacho management together in one platform.

    A Game-Changing Integration: FleetCheck and VDO

    At RTX 2025, we’ll be  highlighting our collaboration with VDO, which bring together fleet compliance data into one platform. This allows FleetCheck users to manage tachograph data directly within the software, eliminating the need for manual uploads and ensuring accurate, real-time compliance reporting

    With this new feature, fleet managers can monitor drivers’ hours, analyse vehicle usage, and ensure adherence to regulations – all from a single interface. By combining VDO’s reliable tachograph solutions with FleetCheck’s comprehensive fleet management tools, we’re empowering businesses to stay compliant, reduce admin, and focus on what truly matters: running a safe and efficient fleet.

    Our collaboration with VDO marks a major step toward creating a single ecosystem for managing your entire fleet. Right now, there’s no other solution that brings together full fleet management and tachograph analysis in one place – until now.

    This integration unlocks seamless data sharing between FleetCheck and VDO, giving users real-time visibility of tachograph data directly within their FleetCheck system – just accurate, timely information, exactly where you need it.

    FleetCheck users will now receive automatic alerts for critical compliance tasks, including:

    • Driver card downloads every 28 days
    • Vehicle unit downloads every 90 days (or every 56 days for ER operators)
    • Tachograph calibration due dates

    And to reduce admin even further, any O-licence vehicles or drivers set up in FleetCheck will automatically appear in VDO – and vice versa – saving time and avoiding duplication across systems.

    That means more time to focus on what truly matters: running a safe, efficient, and compliant fleet – with ease.

    What to Expect at RTX 2025

    The Road Transport Expo is packed with features designed to inspire and inform. Highlights include:

    • Knowledge Zone Conference: Running across all three days, this conference will feature expert-led sessions on critical topics such as fleet compliance, decarbonisation, and emerging vehicle technologies—areas where FleetCheck excels in providing practical solutions.
    • Ride & Drive Area: Attendees can test-drive the latest HGV models or experience them as a passenger, even without a licence, offering a hands-on feel for the newest vehicles on the market.
    • Free Entry and Parking: The event is completely free to attend, with complimentary onsite parking, making it easier than ever to join us for this unmissable occasion.
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    Hear what FleetCheck Commercial Fleet Consultant Barrie Wilson had to say about the upcoming RTX 2025 event.

    Visit FleetCheck at RTX 2025

    If you’re responsible for an O-licence, you carry a serious legal and operational burden. FleetCheck is here to help lighten the load. Join us at RTX 2025 to see how our award-winning software gives you the control, visibility, and confidence you need to meet your undertakings — every single day.

    We’ll show you how to:

    • Shine a light on your compliance – manage maintenance, driver hours, and defect reporting in one central system. FleetCheck is a validated provider for DVSA Earned Recognition, helping you build the robust processes and audit-ready records needed to join other professional operators.
    • Build bulletproof audit trails – from PMIs and driver checks to licence and insurance data, we help you keep accurate records for 15 months and beyond
    • Spot issues before they become problems – use real-time alerts and calendar views to never miss a service, safety inspection, or O-licence trigger point
    • Integrate with key data sources like VDO – streamline tachograph analysis, maintenance records, and more with automatic data feeds
    • Replace spreadsheets and paperwork – with a digital system that centralises everything, across HGVs, vans, trailers, and operating centres
    • Support your drivers, protect your licence – manage licence checks, medicals, training records, and toolbox talks in one place. Ensure every driver is roadworthy before they get behind the wheel.

    We’re also eager to hear about the challenges you face and discuss how we can support your business. From live demos to one-on-one consultations, our team is ready to help you take the next step toward a more efficient and compliant fleet.

    Join Us at NAEC Stoneleigh

    Not registered yet? Secure your free ticket today by visiting https://forms.reg.buzz/road-transport-expo.

    For more information about FleetCheck, the VDO integration, or to schedule a meeting with our team during the event, contact us at support@fleetcheck.info .

  • All fleet compliance data “in one place” thanks to new FleetCheck-VDO integration

    A new integration between fleet management software provider FleetCheck and tachograph market leader VDO will mean fleets can access all their compliance data “in one place”.

    A VDO drop-down menu is being added to FleetCheck’s core commercial vehicle platform, allowing tachograph information to be accessed directly, alongside other essentials such as maintenance records and walkaround checks.

    Stuart West, product and business development manager at VDO UK, said: “We first announced a strategic partnership with FleetCheck just over a year ago and have been working with them on this integration ever since.

    “It’s not just a simple data import but means that using a single login, all your compliance information is available in one place – both gathered through our tachographs and FleetCheck’s software covering areas such as walkaround checks.

    “It’ll deliver, for example, a seamless and simplified approach to Driver Hours compliance, with a reduced administrative burden and enhanced overall fleet performance, as well as making qualification for Earned Recognition much simpler.

    “Working with FleetCheck is a very good cultural fit for us. They share our commitment to delivering products that are not just a box ticking compliance exercise but help to create a genuine safety culture for fleets.”

    Peter Golding, managing director at FleetCheck, added that the integration was a key strategic development for both companies, maximising the benefits of their respective technology.

    “We’re very pleased to be working with VDO in this way. They are the tachograph provider of choice for many of our customers and this integration will provide important advantages when it comes to safety and ease of use.

    “FleetCheck and VDO shared a stand at the recent Commercial Vehicle Show and the reception to the integrated version of the software from fleets was very positive. The benefits are obvious and we expect take-up to be high.

    “The partnership represents a significant step forward in compliance that maximises the capabilities of our software and VDO’s tachograph technology.”

    Based in Kemble, Gloucestershire, and established in 2006, FleetCheck is one of the UK’s leading fleet management software specialists, with a customer base more than 2,000 customers operating more than 260,000 vehicles and assets.

    Established in 1929 and headquartered in Schwalbach am Taunus, Germany, VDO is a premier global provider in innovative solutions, currently serving over 20,000 customers operating more than 200,000 tachograph equipped vehicles in Europe.

  • FleetCheck Driver Roadworthiness Series- Article 2

    Proactive vs Reactive: A Modern Approach to Driver Health Monitoring

    In the world of fleet management, safety is not just a priority – it’s a responsibility. Yet, many organisations still reply on reactive approaches to driver health monitoring, addressing issues only after incidents occur. This “wait-and-see” mentality can lead to costly accidents, higher insurance premiums, and reputational damage.

    Take the example of WJ Group, featured in the DfBB Driver Roadworthiness Guide. By implementing proactive health assessments, including regular eye tests and access to occupational health nurses, they achieved remarkable results: a 40% reduction in collisions and a 12% drop in fleet CO2 emissions. These outcomes weren’t accidental – they were the result of a deliberate shift toward proactive health monitoring.

    The question is, how can you adopt a similar approach? The answer lies in leveraging modern fleet management tool to stay ahead of potential risks before they escalate into serious problems.

    The Challenges

    Despite the clear benefits of proactive monitoring, many fleets face significant barriers to implementation:

    • Lack of Data: Without reliable systems to track driver health and behaviour, it’s difficult to identify trends or risks.
    • Resistance from Drivers: Some drivers my feel that health checks are intrusive or unnecessary, especially if they’ve never experienced an issue.
    • Time Constraints: Drivers often have little time for self-care, let alone medical appointments.

    These challenges highlight the importance of embedding health monitoring into daily operations. We can all agree regular and proactive maintenance for our vehicles is nothing but a positive approach safety and longevity. In addition, for our people, regular health assessments such as vision tests, fatigue monitoring, and mental health screenings are also critical to maintaining road safety. Without the right tools, methods, and education, these practices can easily fall by the wayside.

    Proactive Strategies

    A proactive approach to driver health monitoring involves more than just ticking boxes. It requires a systematic effort to address physical, mental and behavioural factors. Here are some ways you can get started:

    1. Regular Health Checks

    • Conduct routine vision tests every two years (or more frequently for older drivers).
    • Monitor fatigue levels through driver logs and telematics data
    • Screen for conditions like diabetes and cardiovascular disease which can impair driving ability.

    2. Data Driven Insights

    • Integrate telematics to identify risky behaviours such as speeding, harsh braking, and distracted driving.
    • Analyse patterns of task-related fatigue that could indicate insufficient rest breaks or poor shift scheduling.

    3. Education and Support

    • Train drivers on the importance of hydration, movement and social interaction during breaks.
    • Provide resources for mental health support such as helplines and mindfulness exercises.

    4. Write a Driving for Work Policy

    • This ensures drivers are fit, licenced and able to drive safely as part of their job.
    • Includes sections on the following:
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    All Driving for Work Policies should end with a policy acknowledgment process to confirm it’s been read and understood.
    By catching potential issues early, you not only protect your drivers but also reduce the likelihood of costly accidents and downtime.

    Fleet Management’s Role

    This is where FleetCheck can help. A comprehensive fleet management system designed to make proactive drive monitoring seamless and effective.

    Fit to Drive Declaration:
    This can be completed alongside the vehicle daily checks. This confirms the vehicle and driver are safe to be on the road.

    Automated Reminders
    From vision tests to blood pressure checks, FleetCheck allows custom alerts to be created for your drivers. This ensures no health assessment falls through the cracks. Automated reminders prompt drivers to complete necessary screenings, keeping everyone accountable.

    Behavioural Analytics
    Integrating a telematics solution with FleetCheck can highlight risky driving behaviours and trends. Fleet Managers can use this information to coach drivers, implement targeted training programs, and overall foster a culture of continuous improvement.

    More Than Just Compliance

    Proactive driver health monitoring isn’t just about compliance – it’s about created a safer, healthier, and more productive workforce. By addressing physical and mental well-being head-on, you can prevent accidents, reduce costs, and build a reputation as a responsible employer.
    Don’t wait for an incident to spark change. Take control of your fleet’s safety today, because when it comes to the health of your drivers, prevention is truly better than cure.

    Next Article 3 of the FleetCheck Driver Roadworthiness series:
    From Compliance to Care: How to Manage Driver Fatigue

  • M&Y Maintenance and Construction

    From Spreadsheets and Data Silos to Seamless Audits

    Before adopting FleetCheck, M&Y Maintenance and Construction relied on manual spreadsheets for fleet management, making it difficult to track maintenance schedules and quickly access essential information. Worried about potential oversights, and keen to ensure preventative maintenance to reduce unplanned vehicle downtime, they implemented FleetCheck Professional – a now vital part of their daily operations. With FleetCheck, they’ve successfully automated their processes, reduced unplanned VOR time, and ensured both audit readiness and ISO compliance.

    About M&Y Maintenance and Construction:

    Industry – Maintenance and Construction
    Fleet size – 228
    Fleet mix – Cars and Vans

    Location – Northwest
    Tags – VOR Rectification, Fleet Management, Audit Readiness
    Products – FleetCheck Professional
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    ‘I think a compliance tool is probably doing FleetCheck an injustice. Yes, it’s a compliance tool, but it’s also such an integral part of running a fleet. It’s my day-to-day go to. My bible – for want of a better word.

    Justin Toole | Fleet Manager | M&Y

    ‘I think a compliance tool is probably doing FleetCheck an injustice. Yes, it’s a compliance tool, but it’s also such an integral part of running a fleet. It’s my day-to-day go to. My bible – for want of a better word.

    Justin Toole | Fleet Manager | M&Y

    M&Y Maintenance and Construction has grown from a small, family-run business into one of the North West’s largest maintenance and construction companies. As the company expanded, Justin Toole and his team were prompted to explore a fleet management solution to streamline their increasingly diverse tasks, which have since expanded to include various other areas of the business.
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    ‘In my 7 years at M&Y, I’ve used different telematics systems, different fuel suppliers, different sign writing companies, but the one thing that hasn’t changed, is FleetCheck. It’s been my constant all the way through.

    Why FleetCheck?

    Justin Toole, Fleet Manager at M&Y, explored several fleet management systems before selecting FleetCheck. It stood out for being ahead of the curve, constantly evolving and upgrading its features, unlike other similar systems.

    With decades of experience in the fleet industry, starting at just 16, Justin was familiar with the pressures Fleet Managers face when something goes wrong. However, any reservations he had about moving to a new system were quickly put to rest by the assurance he felt in the onboarding team, who helped make the implementation process as painless as possible.  

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    It’s hard when you’ve run a fleet off a spreadsheet for years. There’s a responsibility on the Fleet Manager when that changes. You’re busy all day, every day, so the last thing you want is major headaches trying to swap systems. But honestly, it was really seamless moving to FleetCheck.

    The Challenge

    Navigating Data Silos and Unexpected VOR

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    Reliance on Spreadsheets

    Justin and the team had been relying on a manual spreadsheet to manage the fleet. However, as their responsibilities extended beyond fleet management to encompass other areas of the business, the risk of human error and potential oversights grew, which began to concern Justin.

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    Compliance Complexities

    Managing a large fleet came with intricate compliance requirements that M&Y couldn’t afford to overlook. Being ISO accredited, they needed to ensure they were always audit-ready, and an FMS system was deemed an easier and more efficient way to do this.

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    Unexpected VOR

    Any unexpected loss of vehicle for M&Y, like for most fleet teams, caused challenges. With their engineers back-to-back all day, the costs associated with broken-down vehicles were huge, as well as it just being time-consuming to have to recover vehicles, organise replacements, and transfer the necessary tools and equipment to the new vehicle.

    Unexpected breakdowns were challenging. Our engineers have appointments scheduled all day, and customers rely on them to get the job done. Whenever a breakdown occurs, it’s time-consuming, and the clock starts ticking. That’s why sticking to maintenance schedules is so crucial for me.

    The Solution

    Streamlined Reporting and Alerts for Enhanced Visibility

    FleetCheck Professional has simplified their fleet management, making information retrieval seamless with an easy-to-see dashboard, traffic light alerts, and a comprehensive reporting suite. This has been vital for M&Y’s budgeting and auditing processes, as well as for Justin’s monthly operations meetings with directors and heads of service, where he can easily present key information.
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    As a system, one of the things I love about FleetCheck is how simple it is. I don’t like to do a job in 10 clicks when I can do it in 2. You can run all manner of reports, from taxes and MOTs to everything around your licences. The dashboard highlights what’s due next, so there’s no question – it’s right there, in your face.

    The Results

    Confidence, Collaboration, and Cost Savings

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    Audit-Ready with Confidence in Operations

    FleetCheck plays a fundamental role in demonstrating risk mitigation. We’re ISO accredited, and when the auditors visit every year, I sit there with confidence. Being able to review everything on FleetCheck and show we’re fully compliant makes life so easy. The DVLA could walk onto our premises tomorrow, and I’d know, everything is done and dusted.

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    Easy-to-Use System for Seamless Collaboration

    We’ve just taken on a new member of the team, who’s new to the industry. She’s quickly learnt how to use FleetCheck to run reports, check licences, MOTs, and services. It’s easy for someone to understand and pick up the system, taking the pressure off me.

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    Planned Maintenance Means Less VOR

    FleetCheck has been a massive help in minimising VOR, because it allows us to track our maintenance and identify when to chase Workshops and Bodyshops for updates on kit. Let’s say a Ford needs a service every 2 years or every 15,000 miles, FleetCheck reminds you when it’s due, so you never miss a service. If you’re doing all the basics right, the number of breakdowns will decrease.

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    Less Money Spent on Fleet

    By reducing vehicle downtime, we save money on cover vehicles. We’re focusing on preventative, instead of reactionary, maintenance now. Addressing issues ahead of time means fewer things go wrong and it’s harder for costly problems to slip through the cracks.

  • The Truth About Rising Insurance Costs and How Fleet Managers Can Take Control

    Increasing premiums have been on the rise in the UK, and as fleets grapple with these increasing costs, understanding the causes and exploring strategies to mitigate them is essential.

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    Why Are Insurance Premiums Rising?

    • Increased Road Accidents – More vehicles on the road means more accidents.
    • Inflation & Repair Costs – Advanced vehicle technology increases repair costs.
    • Fraudulent Claims – Crash-for-cash scams and inflated claims drive up premiums.
    • Vehicle Theft – Over 61,343 vehicles were stolen in the UK in 2024, impacting insurance rates.
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    How Can You Take Control? 

    • Identify & Manage Risks – Use claims data to pinpoint high-risk areas. 
    • Driver Training & Incentives – Encourage safer driver through training and bonus schemes. 
    • Technology Solutions – Dashcams can dispute claims, and trackers can prevent theft. 

    For some, increasing your excess can also lower your premiums, although it depends on your insurer and claims history. Some insurers may offer discounts for higher excess contributions. While the savings may not be immediate, it can benefit the industry-wide claims pool, potentially impacting long-term pricing. 

    How Can You Reduce Your Premium? 

    • Regular Policy Reviews – Ensure adequate coverage without overpaying. 
    • Monitor Claim Frequency & Procedures – Proactive management can prevent excessive claims. 
    • External Factors – Consider road conditions and operational risks. 

    Is There Any Truth To The ‘Golden Hour’? 

    Prompt claims reporting can help reduce inflated costs, with delays likely to increase final claim amounts. Insurance companies place great importance on how quickly individuals report an incident – ideally within the first hour.  

    This is where technology becomes a vital tool for drivers, enabling them to gather and share all key details effortlessly: the other driver’s and vehicle’s information, exact location, date and time, witness details, attending officer’s name, and more. A structured process helps ensure all necessary information is captured, reducing reliance on memory and minimising the risk of forgetting or overlooking details that could support a claim.

    By investing in fleet management technology, to implementing risk management practices and driver training, you can not only protect against future premium hikes and reduce insurance costs, but also enhance the safety and efficiency of your fleet operations. 

     

  • Government could need to revisit ZEV Mandate for vans as soon as next year, says FleetCheck

    The government could need to revisit the Zero Emissions Vehicle (ZEV) Mandate for vans as early as next year, FleetCheck is predicting.

    Peter Golding, managing director at the fleet software specialist, said that electric van sales in the first quarter of 2025 were less than half what was needed, and there was no reason to believe they would improve dramatically soon.

    “The zero emissions target for the van market this year is 16% but even the best sales month we have seen so far has not exceeded 10%. There would have to be a decisive shift through Q2 to Q4 to hit the government’s target and there is no sign such a change is coming.

    “For 2026, the target increases to 24% and again, it’s almost impossible to conceive that the market is going to gain the necessary momentum to get anywhere near that figure.

    “The potential shortfall fines to manufacturers are now £15,000 per unit but the government insists that these will not need to be paid because of inbuilt flexibilities, including recent changes to allow trading off car versus van sales, but that’s just storing up further pressures for the future. It’s an exercise in can kicking, not a solution.”

    A key point to recognise, he said, was that by revising the ZEV Mandate once, the government had already established that it would act to balance the health of the motor industry against its environmental policies.

    “It’s clearly a positive that the government has listened and made some changes to the ZEV Mandate regulations but it also establishes a principle that they will make modifications to protect manufacturers and the wider sector. Having done this once, it seems probable they would do it again.

    “By next year, it seems likely that it will become clear the gap between the real van market and ZEV Mandate projections are unbridgeable, and that further action will have to be taken. The underlying fault line which, to be fair, is one the government inherited, is that the ZEV Mandate is supply side based, when what the electric van market needs is a boost to demand.”

    Additionally, Peter added, there were some signs that zero emissions projects in general were potentially going to become a more prominent political issue.

    “While I’d underline that FleetCheck as an organisation is in favour of working towards net zero, there are some moves to make the entire subject of zero emissions much more contentious. Certainly, this is something that Nigel Farage is talking about now and he is very good at placing pressure on government policy.

    “It may be that, in a year or so, a further relaxation of the ZEV Mandate could be something that this Labour administration perceives as not just sound industrial policy for the motor industry, but also something that has political value.”

  • Passenger screens should be factored into risk management policies, says FleetCheck

    The increasing use of passenger screens capable of showing films and video games should be factored into fleet risk management policies, says FleetCheck.

    Peter Golding, managing director at the fleet software specialist, said these “co-pilot” screens were becoming more widely fitted to higher end cars, and studies showed they created a high level of distraction for the driver.

    “There is already research showing driver screen technology such as Android Auto and Apple CarPlay can dramatically affect reaction times* behind the wheel and more recently, there have also been similar findings about passenger screens.

    “A report from Tongji University in China** indicates that driver behaviour becomes more erratic when the co-pilot display is being used and again, reaction times are affected because of distractions from sound and vision.

    “While this latest research doesn’t directly make the inference, these kinds of research often show the effects are comparable with drug and alcohol use, so these not small risks, and fleets should arguably be considering their effect on driving performance.”

    Peter said that risk management policies could be modified to minimise the impact of screens on fleet road safety and that some fleets had already taken this step.

    “The interiors of cars have changed massively in just a few years. Many manufacturers have followed the Tesla example of putting almost all controls on touchscreens and, as a result, some employers have guidance about using voice control whenever possible.

    “However, there are times when the voice control fails and manually using the screen is unavoidable, such as to operate heating controls. This can involve taking your eyes off the road for extended periods of time, which is an obvious risk.

    “Our view is that fleets need to do everything possible to engage with drivers and help them to use this technology as safely as possible, even though there are often no clear solutions.”

    When it came to co-pilot screens, the obvious solution was to bar models with them from your fleet, he added.

    “Driver screens are almost always part of the control layout of the vehicle and, while they are probably not a positive development for road safety, they need to be used.

    “In contrast, passenger screens serve no real practical purpose for businesses operating vehicles and are there purely for the entertainment of the passenger. It’s difficult to arrive at guidance that allows them to be used safely and probably the most effective step is to keep vehicles with them fitted off choice lists.”

    *IAM RoadSmart, 2020
    **Exploring the impact of the passenger’s display on driver workload and driving performance, 2023

  • The Importance of Managing Driver Mental Health

    Driving is more than just a job; it’s a responsibility that demands focus, resilience, and mental well-being. However, the unique challenges faced by drivers can put them at an elevated risk of experiencing mental health issues. It is critical for employers to recognise these risks and take proactive steps to support their drivers mental health.

    Understanding the Challenges

    Drivers face a unique set of challenges that can adversely affect their mental health. The job can be high-pressure, with tight schedules and the constant need to navigate traffic and unpredictable road conditions. This pressure can lead to chronic stress, which not only affects their driving performance but also their overall mental well-being.

    Driving can also be a socially isolating occupation. Many drivers spend long hours alone on the road, which can lead to feelings of loneliness and detachment. The lack of regular social interaction can exacerbate stress and contribute to mental health challenges. Additionally, drivers may experience abuse from other drivers or the public, which can be a significant source of emotional distress.

    The demographics of many of those that drive for work also present specific challenges. For instance, a large proportion of vocational drivers are male, with an average age of 51. This demographic may be less likely to seek help or openly discuss their feelings due to cultural or generational factors, which can lead to undiagnosed and untreated mental health conditions. Shockingly, statistics reveal that van drivers have a 25% higher suicide rate than the national average, and truck drivers have a 20% higher rate. This alarming statistic underscores the urgency of addressing mental health issues among your driving population.

    The demands of driving require a specific set of skills, including adaptability, emotional regulation, quick decision-making, focus, and risk perception. Mental health issues can impair these skills, leading to dangerous situations on the road. For example, stress, anxiety, or depression can disrupt a driver’s ability to concentrate, react quickly to hazards, or make sound judgments. Poor mental health can also alter a driver’s perception of risk, making them either hypervigilant and anxious or reckless and less able to assess danger.

    Employer Responsibilities

    Employers have a fundamental and statutory duty of care to ensure the safety, health, and well-being of their employees, including those who drive for work. This responsibility extends to mental health. While it might be tempting to dismiss mental health issues as personal problems, their impact on driving safety makes them a critical workplace concern.

    The Health and Safety at Work Act mandates that employers protect workers from stress, defined by the Health and Safety Executive (HSE) as the adverse reaction people have to excessive pressures or other types of demand placed on them. Employers, therefore, have a dual responsibility: to create a work environment that does not contribute to poor mental health and to support drivers dealing with personal issues that could affect their ability to drive safely.

    In 2017, the government’s Thriving at Work report outlined six core standards for employers to support employee mental health:

    1. Develop and communicate a mental health at work plan.
    2. Raise awareness of driver mental health.
    3. Facilitate open conversations about mental health and provide access to support.
    4. Train managers to support employees.
    5. Monitor employee mental health and well-being.
    6. Promote a sense of control and purpose in work.

    The Impact of Stress on Driving Safety

    Stress can significantly impair a driver’s ability to operate a vehicle safely. The stress response, designed for fight or flight, can be detrimental behind the wheel, diverting blood flow from the brain and narrowing focus. This can lead to impaired concentration, poor decision-making, and an inability to react quickly to hazards.

    Moreover, strong emotions can hijack the brain’s rational processing, leading to emotionally driven and potentially dangerous actions. It’s crucial to recognise that mental health conditions are not a matter of attitude or common sense. They are complex issues that can affect an individual’s perception, behaviour, and ability to function.

    Risk Assessment and Mitigation

    Employers must conduct thorough risk assessments to identify and mitigate potential mental health hazards. These assessments should consider work-related factors such as excessive pressure, lack of support, isolation, and potential exposure to traumatic events. They should also address the potential lack of welfare provisions for drivers on the road and any cultural issues within the organisation that could affect mental well-being. Additionally, personal risk factors, such as life changes and financial problems, should be taken into account.

    The Cost of Inaction

    Neglecting driver mental health has significant consequences, including increased collision risk, higher costs due to vehicle damage and insurance claims, absenteeism, and decreased productivity. A recent survey indicated that a large majority of drivers believe that work-related stress negatively impacts their driving performance and increases the risk of accidents. Poor mental health also contributes to presenteeism and staff turnover, further impacting productivity and increasing recruitment costs.

    The financial cost of poor mental health to businesses is substantial, but investing in employee mental health yields a significant return, with studies showing that for every £1 spent, employers can see an average return of £4.70 in increased productivity.

    A Supportive Culture for Your Drivers Mental Health 

    Creating a psychologically safe working culture is paramount. This means fostering an environment where employees feel comfortable expressing concerns without fear of judgment or negative repercussions. Employers should also provide education and training on mental health, develop clear policies, and equip managers to recognise and respond to potential issues.

    Key Steps for Employers

    1. Educate and Raise Awareness: Provide training and resources to all employees to increase understanding of mental health and reduce stigma.
    2. Develop Clear Policies: Establish comprehensive policies for managing mental health in the workplace, including procedures for support, referrals, and accommodations.
    3. Train Managers: Equip managers with the skills to recognise signs of mental distress, initiate supportive conversations, and refer employees to appropriate resources.
    4. Address Organisational Stressors: Identify and mitigate workplace factors that contribute to driver stress.
    5. Promote Self-Care: Offer drivers training in stress management techniques, such as breathing exercises, mindfulness, and relaxation techniques.

    By taking these steps, employers can create a healthier, safer, and more supportive environment for their driving staff, ultimately benefiting both the employees and the organisation.

    To mark the start of Mental Health Awareness Week, running from 12-18 May 2025, Driving for Better Business will be launching a free self-guided online learning course.

    This toolkit is aimed at owners, directors, fleet managers, health and safety professionals, human resources professionals and anyone else involved in the management of drivers. The training course is around 45 minutes duration with video modules that include:

    1. Why driver mental health is crucial to road safety
    2. Employer responsibilities
    3. Where does driver stress come from
    4. Risk assessment
    5. The cost of not managing mental health
    6. What you can do to manage driver mental health

    The toolkit also comes with a comprehensive list of resources and web links that can help you manage driver mental health.

    Register your interest here and be first to know when the Mental Health Toolkit is launched.

  • Dangers of AI insurance fraud grow for fleets as image quality improves, says FleetCheck

    The dangers of artificial intelligence (AI) enabled insurance fraud are growing for fleets as image quality continues to rapidly improve, FleetCheck is reporting.

    Neil Avent, chief technical officer at the fleet software company, said there had been recent advances in the realism of both still and digital AI-generated images.

    “There has been a real step change in the last few months with the more widespread availability of a technology called GANs – or generative adversarial networks. This uses two neural networks in competition to create images and is now being offered by the mainstream image generation systems, replacing previous diffusion-style techniques.

    “The result is that there has been a jump in the quality of video and image generation. If you take an image of a vehicle that has been involved in an accident and asked AI to ‘add scratches and light dents along the door panel’ today then the output is much more convincing than it was even last year.”

    The biggest potential for fraud, he explained, was in instances where an accident had occurred and AI was used to exaggerate the level of damage that had resulted.

    “If an employee is involved in a collision, the driver of the other vehicle may take pictures of the damage incurred and ask AI to basically make it worse to increase the value of the claim. One of the advantages of GANs technology is that it can do this across multiple images with a high degree of consistency.”

    At the moment, Neil added, AI images and video were probably not sufficiently convincing to make this kind of fraud possible but the tipping point was likely to be only a matter of months away, based on the current rate of progress.

    “We’re reaching a stage where it is not easy even for experts to see that some images have been manipulated and fleets should be aware of the growing potential for fraud and its resulting impact on their insurance costs.

    “However, there is a simple solution – asking your drivers who are involved in collisions to take pictures of all the vehicles involved, meaning that a complete record of the accident is created and later use of AI can be much more easily identified. This is something that can be done using our app, which provides prompts that walk the driver through the process.”

    Nick Hutson, compliance and training manager at 1st Choice Insurance, which partners with FleetCheck, added: “Fraudulent and exaggerated claims have been a persistent issue for decades, but the methods used to carry them out have evolved significantly over time, becoming increasingly difficult to track and manage. With AI-generated images and videos advancing rapidly, it’s becoming harder to spot manipulations, and there’s a strong likelihood that we’ve already encountered such claims without identifying them.

    “To help combat this, we encourage drivers to adopt additional procedures, such as taking comprehensive, clear photos from multiple angles and using technology to record accurate details at the scene. These simple steps can make a big difference in identifying and preventing fraudulent claims.”