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Category: Reporting & Fleetcosts

  • Adrian White Building Supplies

    How AWBS Moved from Firefighting to Earned Recognition Success

    Before FleetCheck, Adrian White Building Supplies (AWBS) dealt with fragmented, paper-based processes that made it difficult to manage compliance, vehicle maintenance, and inspections across their fleet. A low annual test pass rate and subsequent DVSA audit exposed gaps in their defect reporting, and outdated defect books left little accountability or accurate oversight. By implementing FleetCheck Professional, AWBS centralised their fleet operations, replaced outdated systems, and gained real-time oversight. The platform now supports proactive maintenance, smarter purchasing decisions, and seamless Earned Recognition audits – saving time, reducing downtime, and improving compliance across the business.

    About Adrian White Building Supplies

    Industry – Construction
    Fleet size – 30
    Fleet mix – HGVs, Vans, and Cars

    Location – Oxfordshire
    Tags – Fleet Management, Earned Recognition, VOR rectification
    Products – FleetCheck Professional
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    I use FleetCheck every day – I’d struggle to do my job without it. You can tell it’s built by people who actually understand transport, not just IT developers. It’s so logical.

    Wyatt Tait | General Operations Manager | AWBS

    I use FleetCheck every day – I’d struggle to do my job without it. You can tell it’s built by people who actually understand transport, not just IT developers. It’s so logical.

    Wyatt Tait | General Operations Manager | AWBS

    Adrian White Building Supplies is a trusted builder’s merchant, specialising in landscaping products for trade and retail customers. Known for high standards, AWBS delivers six days a week and sees fleet performance as central to its service quality. In 2018, AWBS became a founding member of the DVSA’s Earned Recognition scheme, marking their commitment to best practice.

    Why FleetCheck?

    AWBS discovered FleetCheck through the DVSA’s list of accredited software providers for Earned Recognition. With no joining fee, minimal startup costs, and the support team handling most of the onboarding, it was an easy decision. FleetCheck stood out due to its intuitive design, comprehensive vehicle management capabilities, and alignment with Wyatt’s compliance needs.

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    Transport is often seen as a necessary evil in our industry – but we flipped it on its head. FleetCheck helps us run a cost-effective, compliant fleet. It brings all our data together, letting us analyse performance by vehicle, driver, or depot.

    The Challenge

    Lack of Oversight, Clunky Audits, and Constant Firefighting

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    Annual Test Pass Rates and Audit Pressure

    AWBS had a vehicle fail an annual test due to issues not being properly documented and repaired, triggering a DVSA audit and a formal warning. This exposed gaps in their reporting processes.

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    Lack of Visibility

    Vehicle maintenance and associated costs weren’t being properly tracked and analysed. This lack of insight made it difficult to stay on top of compliance and budgeting, driving their decision to pursue Earned Recognition and implement FleetCheck.

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    Paper-Based Systems

    Drivers were still using old defect books and paper-based vehicle inspection logs, often completing them in bulk at the end of the week, making it hard to ensure accuracy.

    We relied on old defect books and endless emails, making it difficult to monitor walkaround checks, and prove who got what, and when. Everything felt like a firefight.

    We needed a more uniform way of collating driver and vehicle information and being able to record it and report on it. Drivers would use the work WhatsApp group to report defects, and messages would get lost. It was hard to keep track.

    The Solution

    A Centralised Platform for Day-to-Day Efficiency

    FleetCheck has provided AWBS with a centralised digital platform to manage inspections, maintenance, and costs from one place. Tools like traffic light alerts, scheduled inspections, collision reporting, and Earned Recognition dashboards have helped shift their fleet operations from reactive to proactive, improving compliance and day-to-day efficiency.
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    It’s a great financial controller for us – you can set budgets and look at your actuals. The app is great for communicating with the drivers too. Gone are the days of sending them individual memos. I love it, and so do the drivers. They can record collisions on site, instead of waiting to be contacted by a customer or local authority. It’s all helped with compliance.

    The Impact

    Less Downtime, More Insight, Zero Stress

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    Reduced Vehicle Downtime

    Since FleetCheck we’ve had little to no downtime. It’s helped us put in place an efficient maintenance program and anticipate problems better. I can clearly track what’s done and what’s pending, keeping faulty vehicles off the road.

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    Smarter Purchasing Decisions

    We’ve used FleetCheck to analyse the cost and economy of our fleet. When we came to replacing our vehicles, we surprisingly found that an older vehicle outperformed a newer one, with better carrying capacity. That kind of insight and forecasting has saved us money – we’re not operating in such a reactive and alarmist way now.

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    Time Savings and Less Headaches

    It’s streamlined everything, from scheduling LOLER inspections with MOTs to cutting admin for drivers and managers. Our workload has dropped significantly.

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    Seamless Earned Recognition Audits

    Auditors love it. They know FleetCheck is robust, logical, and easy to navigate. We can pull up our ER KPIs in seconds. It just flows. It also gives me full confidence going into an audit that ‘all my ducks are in a row’, so to speak.”

  • Spencer Quantum

    Easy Wins for Fleet Maintenance: Spencer Quantum’s Shift to Real-Time Defect Monitoring

    Before FleetCheck, Spencer Quantum struggled with data silos and lacked an effective system for tracking defects and managing driver and vehicle information. Looking for a more efficient way to centralise their fleet data, ensure compliance, and prevent minor defects from escalating, they implemented FleetCheck Driver. Drivers can now report issues instantly using customisable check-sheets, ensuring timely repairs. By streamlining their processes, Spencer Quantum has saved 20 minutes a day in admin time and reduced unexpected mechanic work by several days, as defects are now easier to report and less likely to cause serious unexpected off-road incidents.

    About Spencer Quantum:

    Industry – Construction
    Fleet size – 57
    Fleet mix – Vans and HGVs

    Location – Wales
    Tags – Driver App, Vehicle Checking, Compliance
    Products – FleetCheck Driver
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    FleetCheck Driver is a straightforward and intuitive app and portal to help you monitor and report on your driver and vehicle information. I would recommend it to anyone.

    Laura Thompson | Administration Manager| Spencer Quantum

    FleetCheck Driver is a straightforward and intuitive app and portal to help you monitor and report on your driver and vehicle information. I would recommend it to anyone.

    Laura Thompson | Administration Manager| Spencer Quantum

    Spencer Quantum is a leading provider of specialist geotechnical and land-based services, catering to the highways, construction, environmental, and utilities sectors. Their offerings include geotechnical and ground investigation, land clearance and site services, civils and enablement works, as well as landscaping, planting, and fencing services.

    Why FleetCheck?

    Laura Thompson, Administration Manager at Spencer Quantum, began considering a fleet management system to better manage their increasingly complicated compliance requirements. They needed an efficient way to record vehicle details, track driver information, manage defects promptly, and ensure nothing was overlooked.

    After evaluating several systems, Spencer Quantum chose FleetCheck Driver because it was simple and didn’t over complicate their needs. They wanted a solution that would address their specific requirements, and FleetCheck ticked all the boxes.

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    We looked at lots of options, and felt FleetCheck suited us the best. It was straightforward, the reporting function is brilliant, and the fact that you can customise reports is a gamechanger – lots of other apps we looked at couldn’t do that.

    The Challenge

    Navigating Communication Gaps and Compliance Complexities

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    Communication Challenges

    Before FleetCheck, issues were reported through a WhatsApp group, making it difficult for Laura to track and prioritise defects that required immediate attention. This led to missed opportunities for quicker resolution and better fleet management.

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    Complex Compliance Requirements

    When Spencer Quantum became part of the RSK group, new and more stringent compliance measures were introduced. Managing these requirements with a paper-based system was slow and lacked real-time visibility, making it difficult to stay on top of compliance tasks.

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    Escalation of Minor Defects

    With no reliable way of tracking and addressing defects, small issues would escalate, so when vehicles were sent to the workshop, they often required more repairs than initially anticipated.

    We needed a more uniform way of collating driver and vehicle information and being able to record it and report on it. Drivers would use the work WhatsApp group to report defects, and messages would get lost. It was hard to keep track.

    We needed a more uniform way of collating driver and vehicle information and being able to record it and report on it. Drivers would use the work WhatsApp group to report defects, and messages would get lost. It was hard to keep track.

    The Solution

    Streamlined Reporting and Real-Time Defect Tracking

    FleetCheck Driver has helped Spencer Quantum centralise important fleet data in one place, allowing drivers to immediately report issues as they occur. This system has ensured that defects are addressed before they worsen or are forgotten, improving the overall safety of their operations.

    The customisable check-sheets have allowed Laura to tailor the app for their specific fleet needs, including adding relevant fields for their HGVs and removing unnecessary ones. Additionally, they can now share important documents and policies directly through the app, so drivers can stay up-to-date with compliance requirements.

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    It’s been well adopted by our drivers. It’s easier than they were expecting. Once the reports are set up, all they have to do is press a tick or take a photo, and submit the form. They like the immediacy of being able to report something when it happens.

    The Impact

    Time Savings and Enhanced Operational Efficiency

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    Time Savings for Admin and Mechanics

    On the admin side it saves me about 20 minutes a day by having all the information in one place. It also saves our mechanics several days of unexpected work. Before, vans would come in for a service or MOT, and what should have been a 2-hour job could take half a day due to missed defects. Now they’re more aware and can allocate time properly to fix what needs fixing.

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    Easier Defect Monitoring and Safer Operations

    It’s easier to monitor defects now, which means we can quickly remove vehicles from the road that aren’t roadworthy. We have a lot less unexpected vehicle downtime, and there’s been a noticeable improvement in safety.

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    Simplified Reporting and Visibility in Operations

    Every month, I pull a report on current outstanding defects, so our head mechanic has everything consolidated in one place, instead of searching through emails. The reporting function has been so helpful for us to track which drivers are doing what.

  • M&Y Maintenance and Construction

    From Spreadsheets and Data Silos to Seamless Audits

    Before adopting FleetCheck, M&Y Maintenance and Construction relied on manual spreadsheets for fleet management, making it difficult to track maintenance schedules and quickly access essential information. Worried about potential oversights, and keen to ensure preventative maintenance to reduce unplanned vehicle downtime, they implemented FleetCheck Professional – a now vital part of their daily operations. With FleetCheck, they’ve successfully automated their processes, reduced unplanned VOR time, and ensured both audit readiness and ISO compliance.

    About M&Y Maintenance and Construction:

    Industry – Maintenance and Construction
    Fleet size – 228
    Fleet mix – Cars and Vans

    Location – Northwest
    Tags – VOR Rectification, Fleet Management, Audit Readiness
    Products – FleetCheck Professional
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    ‘I think a compliance tool is probably doing FleetCheck an injustice. Yes, it’s a compliance tool, but it’s also such an integral part of running a fleet. It’s my day-to-day go to. My bible – for want of a better word.

    Justin Toole | Fleet Manager | M&Y

    ‘I think a compliance tool is probably doing FleetCheck an injustice. Yes, it’s a compliance tool, but it’s also such an integral part of running a fleet. It’s my day-to-day go to. My bible – for want of a better word.

    Justin Toole | Fleet Manager | M&Y

    M&Y Maintenance and Construction has grown from a small, family-run business into one of the North West’s largest maintenance and construction companies. As the company expanded, Justin Toole and his team were prompted to explore a fleet management solution to streamline their increasingly diverse tasks, which have since expanded to include various other areas of the business.
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    ‘In my 7 years at M&Y, I’ve used different telematics systems, different fuel suppliers, different sign writing companies, but the one thing that hasn’t changed, is FleetCheck. It’s been my constant all the way through.

    Why FleetCheck?

    Justin Toole, Fleet Manager at M&Y, explored several fleet management systems before selecting FleetCheck. It stood out for being ahead of the curve, constantly evolving and upgrading its features, unlike other similar systems.

    With decades of experience in the fleet industry, starting at just 16, Justin was familiar with the pressures Fleet Managers face when something goes wrong. However, any reservations he had about moving to a new system were quickly put to rest by the assurance he felt in the onboarding team, who helped make the implementation process as painless as possible.  

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    It’s hard when you’ve run a fleet off a spreadsheet for years. There’s a responsibility on the Fleet Manager when that changes. You’re busy all day, every day, so the last thing you want is major headaches trying to swap systems. But honestly, it was really seamless moving to FleetCheck.

    The Challenge

    Navigating Data Silos and Unexpected VOR

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    Reliance on Spreadsheets

    Justin and the team had been relying on a manual spreadsheet to manage the fleet. However, as their responsibilities extended beyond fleet management to encompass other areas of the business, the risk of human error and potential oversights grew, which began to concern Justin.

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    Compliance Complexities

    Managing a large fleet came with intricate compliance requirements that M&Y couldn’t afford to overlook. Being ISO accredited, they needed to ensure they were always audit-ready, and an FMS system was deemed an easier and more efficient way to do this.

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    Unexpected VOR

    Any unexpected loss of vehicle for M&Y, like for most fleet teams, caused challenges. With their engineers back-to-back all day, the costs associated with broken-down vehicles were huge, as well as it just being time-consuming to have to recover vehicles, organise replacements, and transfer the necessary tools and equipment to the new vehicle.

    Unexpected breakdowns were challenging. Our engineers have appointments scheduled all day, and customers rely on them to get the job done. Whenever a breakdown occurs, it’s time-consuming, and the clock starts ticking. That’s why sticking to maintenance schedules is so crucial for me.

    The Solution

    Streamlined Reporting and Alerts for Enhanced Visibility

    FleetCheck Professional has simplified their fleet management, making information retrieval seamless with an easy-to-see dashboard, traffic light alerts, and a comprehensive reporting suite. This has been vital for M&Y’s budgeting and auditing processes, as well as for Justin’s monthly operations meetings with directors and heads of service, where he can easily present key information.
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    As a system, one of the things I love about FleetCheck is how simple it is. I don’t like to do a job in 10 clicks when I can do it in 2. You can run all manner of reports, from taxes and MOTs to everything around your licences. The dashboard highlights what’s due next, so there’s no question – it’s right there, in your face.

    The Results

    Confidence, Collaboration, and Cost Savings

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    Audit-Ready with Confidence in Operations

    FleetCheck plays a fundamental role in demonstrating risk mitigation. We’re ISO accredited, and when the auditors visit every year, I sit there with confidence. Being able to review everything on FleetCheck and show we’re fully compliant makes life so easy. The DVLA could walk onto our premises tomorrow, and I’d know, everything is done and dusted.

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    Easy-to-Use System for Seamless Collaboration

    We’ve just taken on a new member of the team, who’s new to the industry. She’s quickly learnt how to use FleetCheck to run reports, check licences, MOTs, and services. It’s easy for someone to understand and pick up the system, taking the pressure off me.

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    Planned Maintenance Means Less VOR

    FleetCheck has been a massive help in minimising VOR, because it allows us to track our maintenance and identify when to chase Workshops and Bodyshops for updates on kit. Let’s say a Ford needs a service every 2 years or every 15,000 miles, FleetCheck reminds you when it’s due, so you never miss a service. If you’re doing all the basics right, the number of breakdowns will decrease.

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    Less Money Spent on Fleet

    By reducing vehicle downtime, we save money on cover vehicles. We’re focusing on preventative, instead of reactionary, maintenance now. Addressing issues ahead of time means fewer things go wrong and it’s harder for costly problems to slip through the cracks.

  • Citizen Housing

    How Citizen Housing Saves 18 Hours Daily on Vehicle Checking

     

    Before FleetCheck, Citizen Housing Association faced significant challenges with outdated fleet management systems. Without real-time insights, the team was left with a fragmented oversight, often having to steer paper around the business to handle reporting, assets, and PAT testing. When their previous provider discontinued support, they turned to FleetCheck Professional to centralise and streamline their fleet operations. The team now benefits from real-time visibility, simplified reporting, and improved compliance, safety, and accountability across the organisation. The switch has also led to significant time savings each day of 5 minutes per vehicle check, equating to savings of 18 hours daily across their 220 drivers.

    About Citizen Housing:

    Industry – Real Estate and Property Development
    Fleet size – 310
    Fleet mix – Engineer L1H1s and L2H2s, Ford Transit Couriers, Cage Tippers

    Location – West Midlands
    Tags – Fleet Management, Asset Management, Operational Efficiency
    Products – FleetCheck Professional
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    It’s far more than just a fleet management system; it’s a whole solution for us. Every Housing Association running in-house teams should look at FleetCheck and see what it can do for them.

    Scott Fincham | Business Support Manager| Citizen Housing

    It’s far more than just a fleet management system; it’s a whole solution for us as a housing association. Everyone should get on it!

    Scott Fincham | Business Support Manager| Citizen Housing

    Citizen Housing, is one of the UK’s most trusted social housing providers, managing 30,000 homes for diverse communities across the West Midlands. With multiple systems and databases in place, they sought a solution that could integrate everything into one platform, streamlining fleet operations and asset management for their small team.

    Why FleetCheck?

    Scott Fincham, Business Support Manager, and the team wanted an integrated platform to oversee their entire fleet and assets, while managing their vehicle tracking via Quartix – a strong and longstanding partner of FleetCheck. After conducting some market research, they narrowed their options down to two solutions. FleetCheck stood out for its comprehensive functionality, intuitive design, and cost-effectiveness.  

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    The beauty of where we ended up with FleetCheck is a product that is cost effective but also holds all the information we wanted it to hold. FleetCheck are unique in this way. There’s plenty of fleet management systems out there, but to get something with the functionality that FleetCheck has…it’s valuable, to say the least.

    The Challenge

    Limited Fleet Oversight and Inefficient Processes

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    Clunky Software

    Citizen Housing initially used an Access database and later transitioned to an IT helpdesk system, hoping to build a fleet management solution of the back of it. However, it was cumbersome to use, particularly on mobile devices, and lacked essential features like a driver app.

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    Lack of Real-Time Visibility

    The absence of dashboards and real-time alerts left them without a clear view of upcoming tasks, their priorities, and what was out of date, resulting in limited oversight of their fleet.

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    Complicated Audits

    Collating information for audits and reports was a time-consuming process, with paper frequently steered around the business to manage assets and perform PAT testing.

    Many things were lacking in our previous system. We had no driver apps, so it was very clunky from a mobile perspective. It timed out every 30 minutes while you were using it, and there were no real dashboards for me to see what was going on.

    The Solution

    A Centralised Hub for Real-Time Fleet Management

    FleetCheck Professional has consolidated their fleet information into a single, easily accessible hub, eliminating information retrieval delays that once stretched several days. With an extensive inventory -including 2,200 PAT-tested items, 4,000 registered power tools, 600 working-at-height items, and around 50 air hood systems – the dashboard and easy-to-see alerts have made tracking effortless, keeping the team focused and informed.

    Scott and the team have manipulated the system to suit their needs, linking assets to individual vehicles, drivers, and even buildings, eliminating the need to buy extra licences for vehicles, improving visibility and compliance, and helping keep costs low.

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    Our ladders need to be inspected every 6 months by a supervisor. Can we attach that? Yes, we can. Fire extinguishers in our vehicles need to be checked every year. Can we attach that? Yes, we can. We can get reports off the back of this too, which is critical in terms of our compliance.

    The Impact

    Cost Savings, Enhanced Compliance, and Actionable Insights

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    Cost Savings That Make a Difference

    By consolidating systems and transitioning all vehicles to FleetCheck and Quartix, Citizen Housing has saved money. For instance, by utilising the Driver App to manage scaffolding, they anticipate saving hundreds of pounds on quotes and contractor fees.

    We’re a charity at the end of the day, so less money spent on a clunky IT system means more money to put back into a home for someone.

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    Improved Culture of Safety and Compliance

    FleetCheck’s Driver App has helped foster improved compliance practices, and a stronger culture of responsibility around vehicle usage, safety, and maintenance.

    Having an app encourages audits, the safe keeping of vehicles, and an improvement in the sort of culture around safe and positive driving.

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    Enhanced Visibility and Fleet Insights

    Citizen Housing now benefits from real-time insights into fleet performance, costs, and maintenance schedules. The system simplifies reporting and allows for easy tracking of defects, fuel usage, live odometer readings, and more—streamlining operations and improving data accuracy.

    From odometer readings to comprehensive asset reports, we now have greater visibility into our fleet’s performance, costs, and upcoming deadlines. The speed and detail of the reports is really impressive.

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    Saving on Paper, and Saving on Time

    Easier navigation means fleet administrators now save 10-15 minutes per day each, equating to over 120 hours per year across the two-person team. Meanwhile, the Driver App and digital vehicle checks save their 220 engineers 5 minutes per check, amounting to over 18 hours saved every single day.

    I love the Driver app because it’s a lot quicker. I just bring it up on my phone – tick tick tick tick – it’s all done, I don’t even think about it.

    Andy Somerfield | Multi-skilled Engineer | Citizen Housing
  • London Borough Tower Hamlets

    Eliminating Unexpected VOR Issues Across a 350 Vehicle Fleet

     

    The London Borough of Tower Hamlets Council faced challenges consolidating information across their diverse essential services, leading to frequent operational disruptions and unexpected Vehicle-Off-Road (VOR) incidents. Seeking a more efficient fleet management solution, they discovered FleetCheck—exceeding their expectations in both efficiency and control. With real-time scheduling, custom alerts, and seamless cross-team collaboration, they were able to eliminate unexpected VOR issues and optimise their fleet operations.

    About London Borough of Tower Hamlets:

    Industry – Council
    Fleet size – 350 vehicles, 600 drivers
    Fleet mix – Refuge trucks, cage tippers, specialized road sweepers, 3.5 tonne vans

    Location – London
    Tags – Fleet Management, Operational Efficiency, VOR rectification
    Products – FleetCheck Professional and Licence Assured
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    The usability of FleetCheck is right on top, as well as the support you get during your contract.

    Saad Miah | Fleet Coordinator | London Borough Tower Hamlets

    The usability of FleetCheck is right on top, as well as the support you get during your contract.
    Saad Miah | Fleet Coordinator
    London Borough Tower Hamlets

    The London Borough of Tower Hamlets council oversees a wide range of essential services, from pest control and waste collection to school transport and facilities management. Relying on a specialised fleet of vehicles, and drivers with varied qualification levels, they sought a more cohesive approach across all departments to streamline their processes.

    Why FleetCheck?

    Before adopting FleetCheck, they relied on a different fleet management system to oversee their operations. However, it required significant time and effort to input data daily, prompting Saad, the Fleet Coordinator, to seek an alternative solution. He was clear that FleetCheck stood out due to its intuitive usability and straightforward interface.

    In addition to its functionality, Saad and the team valued the exceptional communication and support provided during onboarding and throughout the contract term.

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    One of the key features I looked out for was usability and the interface. When we came across FleetCheck, that was a huge eye opener. It was different from the rest. I thought it was very clear, straightforward, and simple.

    The Challenge

    Reducing Operational Disruptions and Inefficiencies

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    Difficulty Consolidating Information

    Managing data for tasks like insurance claims and vehicle maintenance was cumbersome, relying heavily on paper records and spreadsheets. Finding necessary details for third-party representatives required searching through filing cabinets, mechanics, and office records, delaying response times.

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    Inconsistent Spreadsheet Accuracy

    Spreadsheets often required repair due to inconsistent user expertise in Excel. Errors in formulas or data entry can lead to inaccuracies, forcing Saad to spend additional time fixing issues, diverting him from other critical fleet management responsibilities.

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    Unexpected Operational Disruptions

    Outdated or difficult-to-access information caused oversights, such as TG99 bans (temporary vehicle prohibitions) and missed MOT or permit expiration dates. These lapses resulted in costly operational disruptions and unexpected Vehicle-Off-Road (VOR) events.

    When I started, we were pretty much paper based. The main challenge was trying to gather all that information together in a single place and to be able to access the information really quickly.

    The Solution

    A Customisable and Easy-to-Use System

    FleetCheck Professional and LicenceAssured have streamlined fleet management for Saad and the team, improving scheduling, compliance, and communication.

    With dynamic and static service scheduling, FleetCheck serves as their centralised planner, keeping operations organised. Automated alerts have replaced spreadsheets, and the ability to customise and leave notes on the system has been game-changing, ensuring seamless collaboration.

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    It’s very simple to use. We needed a central database for scheduling, and FleetCheck delivers that perfectly—it’s crucial for our clients’ compliance.

    The great thing is the ability to customise. Rushana recently set up customer alerts for parking permits. That was on spreadsheets before.

    The Impact

    Optimised Fleet Operations and Compliance

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    No More Unexpected VOR

    Since using FleetCheck, we have not had any more unexpected off-road vehicles.

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    Recognised Compliance

    FleetCheck is our main source for compliance data now. We are working towards our Earned Recognition Accreditation and FleetCheck has really been at the forefront of this.

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    Seamless Cross-Team Collaboration

    When an accident claim comes in for a waste vehicle, our waste department can now send the relevant information directly to our insurers. With all the details readily accessible in the case history, my colleague can take over any third-party communication. This is a significant improvement from the old process, where I’d have to take down phone numbers, search for information, and wait on hold before getting through.

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    Refined Operations for Maximum Efficiency

    We’re now able to produce reports for the team on their expenditure, and work to schedule optimal times for vehicle servicing and maintenance, minimising disruption to their service.

  • Broad Oak Properties

    How Broad Oak Properties Reclaimed 12 Weeks Annually

     

    Before adopting FleetCheck, Broad Oak Properties relied on intricate spreadsheets to manage their fleet data. This approach was burdensome and time-consuming, and left team members hesitant to collaborate or input fleet data, in case of error. As a result, the business had a fragmented view of their fleet and lacked the real-time 360-degree insights needed for efficient decision-making. FleetCheck Professional has transformed Broad Oak Properties fleet processes, with the system’s traffic light alerts simplifying their task management. Thanks to automated workflows and centralised data, the team now saves around 2 hours daily, equating to 12 reclaimed weeks annually.

    About Broad Oak Properties:

    Industry – Construction and Home Improvement
    Fleet size – 171
    Fleet mix – 3.5 tonne vans

    Location – Staffordshire
    Tags – Fleet Management, Operational Efficiency, Time Savings
    Products – FleetCheck Professional
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    I use FleetCheck every minute of every day, because it’s now the heart of our operations.

    Andy Gill | Group Facilities Manager| Broad Oak Properties

    I use FleetCheck every minute of every day, because it’s now the heart of our operations.

    Andy Gill | Group Facilities Manager| Broad Oak Properties

    Broad Oak Properties is an accredited, award-winning, family-run business that offers a wide variety of services, including build adaptations, heating and insulation, sales and lettings, new builds, and renewable energy solutions. With fleet central to their operations and a rapidly growing business – roughly doubling in size each year – they were ready to build efficiencies into their fleet management.

    Why FleetCheck?

    Andy Gill, Group Facilities Manager at Broad Oak Properties, first discovered FleetCheck at a trade show following a personal recommendation from a friend. Despite initially searching for a tracking company, FleetCheck stood out by offering a full suite of fleet management features in a single, user-friendly platform. 

    Beyond its functionality, Broad Oak Properties highlighted it was the trust and confidence they felt in FleetCheck – reinforced by the attentive and approachable onboarding team that made them ready to finally step away from years of spreadsheets and adopt a new comprehensive system. 

     

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    None of the tracking companies could do what I needed. I wanted something that would do everything – a one-stop shop. I wanted the trackers like we have now, combined with usability, and a way to finally get rid of that flipping spreadsheet! I needed something robust, that could bring everything together.

    The Challenge

    Navigating Operational Inefficiencies and Overload

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    Time-Consuming Data Management

    Broad Oak Properties relied on spreadsheets to manage fleet data, which became increasingly inefficient as the business grew. The process was highly labour-intensive and time-consuming, diverting staff from higher-priority tasks.

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    Overwhelming Workload

    As Group Facilities Manager, Andy Gill juggled many responsibilities as well as the fleet. From service scheduling, to monitoring compliance deadlines, to overseeing day-to-day operational tasks, he often worked long days, with fleet becoming a 24/7 concern.

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    Lack of Real-Time Visibility and Actionable Insights

    Relying on spreadsheets and manual processes left the system dependent on staff to remember key tasks and accurately relay information. This increased the risk of errors and hesitancy to collaborate and input data, leaving the business with a fragmented view of the fleet and no real-time insights for efficient decision-making.

    We had a very functional spreadsheet. It worked. But, it was massively labour intensive. It relied on the correct data being manually inputted, and it got to the stage that it grew that big, that fast, that it was just unmanageable. If one of us forgot something, then suddenly the mighty machine would breakdown.

    The Solution

    Automating Fleet Management and Centralising Fleet Data

    With FleetCheck Professional, the unique traffic light alert system has eliminated the need to sift through spreadsheets, providing instant notifications for upcoming, pending, and overdue tasks.

    By automating key functions such as storing invoices, tracking odometer readings, and scheduling services and MOTs, Broad Oak Properties has streamlined critical tasks, gained real-time insights, and improved their operational foresight.

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    The traffic light alert system essentially runs itself. I haven’t got to give it another thought. I only have to look to see it’s gone red, to know action is needed. Where before, we had to manually go through the list to see if anything needs servicing.

    It’s so easy now. It’s a couple of less things to think about and it’s transformed the way we operate. It’s as simple as that. FleetCheck does the main brunt of everything.

    The Impact

    Time Savings, Cost Cuts, and Stress-Free Operations

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    Time Well Spent

    I hated wasting my time. FleetCheck lets me focus on other tasks and be more efficient. It saves me 2 hours a day, at least. I don’t have to look at a spreadsheet when I go home now.

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    Cost Savings

    There were instances where vans were being re-serviced unnecessarily. That’s £200 down the drain. With FleetCheck, that’s no longer an issue.

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    Peace of Mind and Reduced Stress

    FleetCheck costs money, but for my sanity and the efficiency it provides, it’s invaluable. We’ve wasted money in the past on software staff didn’t use, but I rely on FleetCheck every minute of every day.

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    Effortless Operations

    I can instantly pull up a service, MOT, registration, or driver’s name – it’s all right there. No more trolling through spreadsheets.

  • Cemplas Waterproofing & Concrete Repairs

    Removing the Worry from Fleet Management

     

    Before FleetCheck, Cemplas Waterproofing & Concrete Repairs Ltd relied on a limited system and multiple spreadsheets to manage fleet tasks, making it time-consuming and challenging to access key information. As Office Manager, Jo Burton found herself juggling fleet management, alongside HR, training, and other responsibilities. Managing a very high workload, she was introduced to FleetCheck and quickly realised it could streamline operations and enhance driver compliance by centralising data and automating processes. With features like real-time alerts and LicenceAssured, she had more time to focus on other priorities with greater confidence and efficiency.

    About Cemplas Waterproofing & Concrete Repairs:

    Industry – Construction and Building
    Fleet size – 34
    Fleet mix – Cars, vans, and grey fleet

    Location – Surrey
    Tags – Fleet Management, Licence Checking, Assured Compliance
    Products – FleetCheck Essential and LicenceAssured
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    It’s user-friendly, it looks great, and it’s saved me time. It’s a good system for sure.

    Jo Burton | Office Manager| Cemplas Waterproofing & Concrete Repairs

    It’s user-friendly, it looks great, and it’s saved me time. It’s a good system for sure.

    Jo Burton | Office Manager| Cemplas Waterproofing & Concrete Repairs

    Cemplas Waterproofing & Concrete Repairs Ltd is a distinguished, award-winning leader in structural waterproofing and concrete repair. Renowned for its expertise and excellence, they cater to an extensive and diverse clientele, including prominent Blue-Chip companies. Their services span the Private, Commercial, Retail, Industrial, Domestic and Local Authority Housing sectors, delivering tailored solutions with unparalleled quality and professionalism.

    Why FleetCheck?

    Outside of their desire for simplicity and efficiency, it was our modern interface and practical features such as the FleetCheck Driver Walkaround App, that assured them that FleetCheck was the right solution for their needs.

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    My initial reaction was no – It’s something new to learn, and I’ve got to input all this information. But it wasn’t until I had the demo that I thought, actually, this is great. I had been struggling for so long, I didn’t realise there was something out there that could help me

    The Challenge

    Moving Beyond Paper-Based Fleet Management

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    Paper-Based Practices and Multiple Systems

    Their system handled basic tasks like recording MOT and service dates but couldn’t manage other critical aspects of fleet management. This limitation forced reliance on paper-based methods, resulting in fragmented data, higher workloads, and added stress.

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    Manual, Time-Consuming Processes

    Tasks such as processing fuel invoices, tracking monthly mileage, managing driver permissions, and tracking service schedules were handled manually. This made these processes labour-intensive, and with vital information scattered across multiple systems, it became difficult to access information quickly when needed.

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    Managing Compliance

    Their fragmented approach to fleet management highlighted the need to streamline and simplify compliance. Jo Burton began looking for ways to ensure their fleet information was better organised, as she constantly feared important dates, services, or safety checks would go overlooked.

    Life before FleetCheck was complicated. If I wanted to find information quickly, I’d have to physically search through spreadsheets stored in various locations – everything was everywhere. Managing the fleet was consuming more of my time, and I was constantly worried I might miss something

    The Solution

    A Modern System to Centralise Fleet Data and Improve Visibility

    FleetCheck Essential has allowed Cemplas Waterproofing & Concrete Repairs Ltd to store key information, dates, and deadlines in one place, and access real-time updates with ease.

    They also adopted FleetCheck LicenceAssured to streamline licence checking for their 75 drivers. Automated checks, alerts, and a comprehensive reporting dashboard have helped them maintain compliance effortlessly and reduce the manual back and forth with drivers.

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    Nothing was good about the system before. If I wanted to find information quickly, I’d have to go ‘what spreadsheet is that on?’ I needed something to condense it all. Now, I just enter the vehicle reg, or the name, and I can find out everything I need to know.

    FleetCheck LicenceAssured has also been a game-changer. I simply enter the driver names, and instantly, an email is sent notifying them. It’s been amazing.

    The Impact

    Simplified, Smarter, and More Consistent Fleet Management

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    I love it. I loved it last week. I loved it last month. I loved it last year… You want clarity, you want examples? Get this system.

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    Support That Reduces Stress

    FleetCheck’s dedicated support team provide peace of mind and alleviate compliance fears. Unlike before, when fleet management relied on isolated spreadsheets, they now has access to expert support when needed.

    With my spreadsheets, it was just me. Now, I’ve always got someone to help me out if I have problems. It’s good to have that backup. I never get the impression FleetCheck doesn’t have time for me. I’m more relaxed about fleet, and don’t have the anxiety of missing an important date.

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    Time Savings That Add Up

    Automating manual processes like fuel invoice tracking saves hours each week. By eliminating the need for paper chasing, they have freed up time to focus on other responsibilities, such as driver training, and accreditations.

    I don’t have to manually input invoices into a spreadsheet anyone – it’s all done in the background with FleetCheck. That used to take at least an hour each week. That’s an hour I’ve got back. Now, I can focus on other parts of my job.

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    Centralised Data, Accessible Anytime

    With fleet data consolidated in one central platform, information retrieval has become seamless. Team members can directly access what they need, without relying on others to relay the information to them. This has provided greater control and visibility over their fleet operations, improving efficiency and autonomy.

    My colleague who looks after the CO2 monitoring of our vehicles would ask me for the driver’s mileage each month. With FleetCheck, my colleague can log in and find that mileage data herself, without me needed to track down bits for her.

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    Every Vehicle With the Same Attention and Care

    FleetCheck has enabled them to maintain consistent and accurate fleet management processes. All vehicles receive the same level of care and attention, ensuring a more equitable and balanced operation.

    Before FleetCheck, the main fleet was my priority. Now we’ve incorporated all vehicles – including our grey fleet – so each vehicle gets treated with the same care, because it’s so easy.”

  • Paulsons Traffic Management

    How Paulsons Achieved 100% FORS Compliance Using FleetCheck

     

    Before adopting FleetCheck, Paulsons relied on Excel spreadsheets and paper check sheets for fleet management, leading to inefficiencies. This manual approach delayed access to critical information, made it time-consuming to address defects, and increased the chance of missing essential checks. With the transition to FORS FMS PRO, they automated processes and centralised data, saving around 2 hours daily and 10 hours weekly. This upgrade not only boosted operational efficiency but also enabled Paulsons to achieve a perfect score on their FORS audit for the first time, greatly improving compliance.

    About Paulsons Traffic Management Ltd:

    Industry – Traffic Management
    Fleet size – 25
    Fleet mix – Renault Master and Ford Transit 3.5 tonne tail lift vans

    Location – Southeast of England
    Tags – Fleet Management, FORS Compliance, Operational Efficiency
    Products – FORS FMS Professional
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    Fantastic. It does what it says on the tin. It outweighed my expectations, and we’ve manipulated the system to do other things. I love it, absolutely love it.

    James Hawkes | Managing Director | Paulson Traffic Management

    Fantastic. It does what it says on the tin. It outweighed my expectations, and we’ve manipulated the system to do other things. I love it, absolutely love it.

    James Hawkes | Managing Director | Paulson Traffic Management

    Paulsons Traffic Management is a respected, double award-winning provider of traffic management equipment and systems, primarily serving clients in the construction and utilities sectors. Dedicated to safeguarding highways workers, they focus on delivering reliable and efficient safety solutions. To tackle critical fleet management challenges—such as monitoring fuel consumption, logging vehicle defects, integrating with FORS, and gaining real-time insights into vehicle operations—they selected FleetCheck as their solution. 

    Why FleetCheck?

    James Hawkes, the Managing Director of Paulsons Traffic, who also works part-time as a St John Ambulance paramedic said that during one of his ambulance shifts, he experienced the effectiveness of the FleetCheck app firsthand. It was this immediate responsiveness, along with the seamless implementation process and outstanding customer support, that made FleetCheck stand out.

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    I raised a defect on the FleetCheck app, and the fleet manager called me up almost instantaneously – within 8 or 9 minutes after I’d driven out the gate. I said to her ‘I need that system.’ I would never have caught a defect that quickly. Ever.

    The Challenge

    Overcoming Defects, Deadlines, and Data Silos

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    Defects and Unplanned VOR

    Paulsons relied on paper check sheets meaning they couldn’t action defects quickly, and frequently found themselves pulling vehicles off the road with little to no notice.

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    Lack of Centralised Fleet Data and Visibility

    Being scattered across multiple spreadsheets and storage folders, Paulsons struggled to locate key fleet information such as fuel spend, MOTs, and service records.

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    Compliance Deadlines

    Keeping up with routine maintenance checks, training renewals, and LOLER inspections presented significant challenges, with alerts scattered across various calendars. They were setting reminders for reminders, offering no single, clear view of their daily, weekly and monthly tasks.

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    No Dedicated Transport Manager

    James Paulson, the MD, had to oversee fleet operations himself. This responsibility became increasingly time-consuming and burdensome, diverting valuable attention from other critical areas of the business.

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    Challenges with FORS Audits

    With no centralised location to collate evidence, the FORS audit process was complicated, requiring frequent back and forth communication and navigation across various spreadsheets, files, and folders.

    I was an MD trying to run a business and I was wasting so much of my time flicking from spreadsheet to spreadsheet. We were missing key bits of information, and having to pull vans off the road with no notice, which then frustrated all of my staff. It was a lot of forwards and backwards.

    The Solution

    Consolidating Fleet Data For Clear Visibility on Compliance, Costs, and Reporting

    Paulsons implemented FORS FMS Professional to address their operational challenges. With fleet data now centralised and highly visible, Paulsons could efficiently locate, analyse and report on key metrics such as maintenance checks, fuel expenses, service records, and LOLER inspections – information that was previously time-consuming to manage.

    Direct integration into the FORS system further streamlined their compliance, automatically alerting Paulsons to any essential audit requirements and expiration dates. Additionally, Paulsons were able to manipulate the system to create traffic light alerts for training renewals, ensuring no deadlines were ever missed.

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    I love the dashboard. I can see how many drivers are in my fleet, I know what my assets are, I know how much is in the grey fleet, you know – this is what makes my ears prick up…I like easy access info.

    The Impact

    Enhanced Efficiency and Compliance Success for Paulsons

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    I love it. I loved it last week. I loved it last month. I loved it last year… You want clarity, you want examples? Get this system.

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    Time and Cost Savings

    Automating fleet tasks has saved 2 hours daily and 10 hours weekly. This efficiency has freed up multiple resources, enabling staff to focus on core operations without worrying about missing important deadlines or checks.

    When I saw what FleetCheck could do…It was like a drop in the ocean when you compared it to my salary and the time I was spending managing our vehicles.

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    Real Time Reporting and Same Day Action on Defects

    The FleetCheck Driver App has transformed routines for drivers, allowing them to conduct vehicle checks and report defects or collisions directly from their phones, streamlining maintenance and repairs.

    It also changed my drivers lives. I mean geez, they’re now doing pre use checks and defects on a phone and then they’re getting a call the same day with a booking date.

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    100% FORS Audit Success

    Paulsons completed their FORS audit with FleetCheck for the first time, achieving perfect compliance with no minors or majors.

    The auditor of 25 years said he had never done an audit so seamlessly. We didn’t go to any of my shared folders or excel spreadsheets. Everything was in FleetCheck. We passed with flying colours.

  • Wayland Farms

    Introduction

    Wayland Farms is one of the largest and most trusted, high-welfare outdoor pig producers in the UK and the 2019 winner of the National Pig Awards ‘Outdoor Producer of the Year’.

    Their fleet is managed by Gareth Young, an HGV driver for nearly 16 years before taking on the role of Transport Manager. Gareth has a passion for the haulage industry, and intern compliance is something he is very focused on.

    Before using FleetCheck

     

    • Gareth found defect reporting, and rectification was the biggest issue.
    • Wayland Farms are moving processes to paperless due to their commitment to carbon neutrality through their second nature scheme.

    How FleetCheck Helped

     

    • FleetCheck has revolutionised operations. It’s now effortless to maintain compliance.
    • Gareth has reduced his time managing the fleet by nearly 5 hours a week and, in turn, also saves on administration costs.
    • FleetCheck has also been vital to Wayland Farms achieving Earned Recognition Status.

    Fleet Information

    15 HVG class 1 vehicles and specialise in transporting Livestock and animal feed, using state-of-the-art trailers to achieve this.

    “The whole process of getting set up with the system was effortless. The system is easy to navigate, and everything you need as a fleet manager is all in one place. Without the use of FleetCheck, we would not have been able to achieve the standard to be accredited with earned recognition status. Customer service is second to none, the team fully supports us, and all issues are resolved immediately.

    I would 100% recommend FleetCheck to other operators; I’m in talks with the rest of the group highlighting the benefits of both fleet check and FleetCheck technician.”

    Gareth Young, Transport Manager

     

  • Land Sheriffs

    Introduction

    Land Sheriffs is a professional security task force providing protection and safety to clients, assets, infrastructure and staff. For obvious reasons, having a legal and compliant fleet is essential for a company in the security sector.

    It was essential for Land Sheriffs to find a fleet management solution that could help monitor their key dates, including MOTs, services and road tax renewals.
    Optilan Land Sheriffs implemented FleetCheck’s fleet management software at the same time as securing their telematics provider. The combination of the two working together has resulted in many great benefits.

    Before using FleetCheck

     

    • The day-to-day fleet tasks were previously managed via paper-based systems and spreadsheets, which meant there were hours of cross-referencing for the fleet manager.
    • A solution was required to ensure the vehicles and drivers were compliant and that their processes were legally acceptable and time-saving.

    How FleetCheck Helped

     

    • Integrating the data from telematics into FleetCheck meant that vehicle mileages were automatically updated, resulting in no more manual mileage checks.
    • Subscribing to the software has enabled the logistics team at Land Sheriffs to gain immediate control of all vehicle and driver-related activity, so all paper-based and spreadsheet processes were eliminated / tasks were forward-planned, properly managed and recorded in a centralised system for future reference.
    • Since moving to FleetCheck, Land Sheriffs are confident that their fleet is properly managed, their processes are compliant, their costs are monitored, and their drivers are safe.
    • They have total control over daily activity, and thanks to FleetCheck’s intuitive system of alerts, they can forward-plan vehicle maintenance schedules efficiently to minimise administration time.

    Fleet Information

    Land Sheriffs currently run around 45 light commercial vehicles operated from one site.

    “Prior to joining FleetCheck, I was spending hours a week cross-referencing to pinpoint key dates and to keep track of what had and hadn’t been done. I was going back and forth through spreadsheets and paper documents just to source a singular date, which was time-consuming.

    After looking more closely at FleetCheck, it was clear to see how user-friendly the system was and how much time I could save myself just by having a system as simple but robust as this one in place. The main benefit for us when it came to integrating our telematics data into the FleetCheck system was the confidence we gained that all the mileage readings we received for each vehicle were accurate, which was a great relief for us.

    When we joined FleetCheck, we decided to stop using the online licence-checking service we’d used previously (which used to take hours to display results and often missed endorsements) and began using the automated service that FleetCheck offer, which displays accurate results almost immediately and feeds them into the system for a centralised view.

    This was a real advantage for us as we could be assured that our drivers were safe to be on the road; and with two-factor authentication, it helps keep us GDPR compliant.”

    Chris Ricketts, Fleet Manager