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Category: Newsletter

  • April 2025 Customer Newsletter

    Welcome back to Beyond the Dashboard!

    We’re excited to share the latest updates and insights, all designed to enhance your FleetCheck experience. Let’s dive into what’s new this month.
    In this edition:
    Effortless VOR Management
    Autodata Integration: Smarter Servicing Schedules for Cars and Vans
    Filter Your Alerts with Categories for Faster Oversight

    VOR Management

    We are excited to introduce two new features that will significantly improve your Vehicle Off Road (VOR) record management:

    1. Add Notes to VOR Records: You can now add detailed notes to VOR records, and it will show you the user who added them and the exact date and time. This feature ensures clear communication and accountability, making it easier to track the history and context of each VOR record.

    2. VOR Audit Table: We have introduced an audit table that allows you to see any changes made to VOR records. This feature provides a comprehensive overview of updates, enhancing transparency and helping you maintain accurate records.

    Both these enhancements are designed to streamline your workflow and provide better insights into your vehicle downtime.

    Autodata Integration: Smarter Servicing Schedules for Cars and Vans

    When adding a new car or van to FleetCheck, the system can request the manufacturer’s recommended servicing and cambelt replacement intervals.

    To view and apply these:
    1. Navigate to the Vehicle Service Intervals tab.
    This is where you can view any available manufacturer data for the selected vehicle.

    2. Review the Service and Cambelt Replacement Options.
    If available, the table will display suggested intervals for both servicing and cambelt replacement.

    3. Apply a Specific Option
    Click the “Apply” button next to the desired option if you wish to manually select it.

    4. Automatic Allocation Based on Preferences.
    If you don’t manually select an option, FleetCheck will automatically assign service and cambelt intervals based on the preferences set under Settings > Maintenance.

    Filter Your Alerts with Categories for Faster Oversight

    Keeping on top of alerts just got smarter. With our category filters, you can now streamline your view to only see what matters most—whether that’s alerts for agency drivers, your HGV fleet, or specific company divisions.Here’s how it works…

    First, you’ll need to create your categories: 👉 Go to Organisation > Categories > Add New Category

    You can choose whether each category applies to drivers, vehicles, or both by selecting the appropriate restriction type.
    Once your categories are in place, there are two powerful ways to filter your alerts:

    1. Restrict access by user profile
    Head to the user tab to assign a category to a profile. That user will only see data—alerts included—within their assigned category, as if the rest of the system doesn’t exist. Ideal for regional teams or role-specific access.

    2. Filter on the fly from your dashboard
    Use the dropdown on the right-hand side of your Alerts panel to quickly filter by category. This is perfect for users with access to multiple categories who want to drill down into a specific area.

  • March 2025 Client Newsletter

    Welcome back to Beyond the Dashboard!

    We’re excited to share the latest updates and insights, all designed to enhance your FleetCheck experience. Let’s dive into what’s new this month.

    In this edition:

    1) NEW: Streamline Employee Onboarding
    2) Feature Focus: Simplify Record Keeping with Autonumbering
    3) Tip of the Month: Master Data Retention for a Cleaner, Compliant System

    Streamline Employee Onboarding

    Never Miss a Step with New Starter/Leaver Checklists
    (Available on Essential and Pro plans)

    Managing the arrival or departure of drivers just got a whole lot easier. Our latest feature lets you create fully customisable checklists to ensure nothing falls through the cracks when a new driver joins – or when one leaves our company. From assigning vehicles and adding details to your HR system, to providing uniforms or conducting orientation, you can create a tailored checklist to follow, also giving you an audit trail of what’s been done. To set this up follow the below steps.

    Step 1: Login to your FleetCheck account

    Step 2: Navigate to More in the top navigation, then choose Settings > Drivers

    Step 3: Choose to enable New Starter Checklist and Leaver Checklist. You can also set the number of days a driver has been added to be considered a new starter. For example, in the last 90 days.

    Step 4: Create your checklist. Click the green ‘Add Checklist Item’ button to start adding items to your checklist. You can also set whether an item is mandatory or not.

    You can now track new starters and leavers effortlessly with a dedicated list that will guide you through each step of the checklist. Simply tick off completed tasks for your driver, and once all mandatory items are done, the driver is automatically removed from the list as complete.

    Simplify Record Keeping with Autonumbering

    Save Time, Reduce Errors, and Maintain Consistency
    (Available on Essential and Pro plans)

    Managing a fleet involves tracking countless records, defects, collisions and work orders, and much more. Each of these requires a unique reference number to ensure proper documentation and easy retrieval. However, manually assigning these numbers can lead to inconsistencies, duplication, or even costly errors. Thats where FleetCheck’s Autonumbering features comes in.

    What is Autonumbering?

    Autonumbering is feature within FleetCheck that automatically generates consistent reference numbers for all types of records logged in the system. Whether it’s a defect report a collision incident or a work order, the system assigns a unique identifier based on a numbering system you choose. This eliminates the risk of human error, ensures uniformity, and keeps your records organised.

    Why Use Autonumbering?

    • Eliminate Manual Entry Errors – manually entering reference numbers can lead to typos, duplicates, or inconsistencies. Autonumbering removes this risk by automating this process.
    • Maintain Uniformity Across Records – With Autonumbering, you can set specific numbering formats for different record types (e.g., DEF-001 for defects, WO-001 for work orders). This ensures clarity and consistency across your fleet operations.
    • Customisable – you’re in control. Decide whether the generated numbers can be overwritten to accommodate specific workflows or leave them locked for added consistency.
    • Save Time. Improve Efficiency – automating reference number generation reduces admin workload, freeing up time for more critical tasks.
    • Traceability – unique, standardised reference numbers make it easier to track and retrieve records, when required for compliance during audits or investigations.

    Getting Started

    Setting up Autonumbering is simple and intuitive. Define your numbering system, assign formats to specific record types, choose whether they are editable, then the system will handle the rest.

    Step 1: Login to your FleetCheck account and navigate to My Settings then choose Autonumbering from the left-hand menu

    Step 2: Here you will see the fields you have available to edit, the numbering method and whether it can be overwritten

    Step 3: Choose the field you want to edit; you will then be able to set the parameters you want:

    • Number Minimum Length – for example, if you choose 4 the number will be displayed as 0001
    • Starting Number – you could choose to start at 001 or 100, whatever meets your needs
    • Prefix – You could choose DEF as the prefix for defects or WO for work orders, so you can choose a prefix that is clear to you
    • Prevent Overwrite – you can check the box to prevent users from be able to overwrite system generated numbers

    Once you have set your field parameters, either click save in the top right or you can click save and apply to blank records which will then update existing records with the new reference number standard.

    Master Data Retention for Cleaner, Compliant System

    (Available on Pro plan only)

    Data retention within FleetCheck refers to how long information is stored on your system, keeping your fleet data GDPR compliant and in line with your company’s data policies, as well as keeping it clean and tidy and free of unneeded records.

    It is important to know that a staff permission setting will need to be enabled for users to be able to change these settings.

    To set this up follow these steps:

    Step 1: Login to your FleetCheck account, then navigate to More > Settings > Data Retention. This is where you can set your data retention preferences

    Preferences can be set for different sections of your data. These include things like, driver medical history and licence checks or collision information. Data can be set to delete anywhere from 1 month to 8 years or never from completion date.

    We delete the data monthly, and you can view which data is going to be deleted here before it happens or alternatively, you can set up an email notification.

    Step 2: Once you have set your parameters, come back to this screen to the data on your system that is due to be deleted. Once data is deleted it cannot be retrieved

    Step 3 (optional): Alternatively, you can set email alerts for each deletion category. You will then be notified by email what data is due to be deleted.

    To do this, navigate to Organisation in the top menu, and then Staff. Click on your username scroll down to Data Retention Emails and click on the green button Add Data Retention Alert. You can then select whether you want emails about all data being deleted or specific areas such as vehicles or drivers.

    Once you have done this remember to click the blue save button in the top right.

     

     

  • February 2025 Customer Newsletter

    Welcome back to Beyond the Dashboard!

    We’re excited to share the latest updates and insights, all designed to enhance your FleetCheck experience. Let’s dive into what’s new this month.  

    In this edition:

    1. Smart Alerts: Choose When to Receive Critical Alerts

    2. Tailor Your Alerts to Fit Your Fleets’ unique Needs

    FleetCheck Essential & Pro

    Smart Alerts: Choose When to Receive Critical Alerts

    Stay ahead of your vehicle’s maintenance with automated service and cambelt alerts powered by Autodata—at no additional cost. Designed to help you stay proactive, this tool monitors key maintenance intervals and ensures you’re always informed about upcoming services specific to your vehicle. Covering 142 manufacturers and 34,000 models, it adapts to manufacturer changes, ensuring that even when service schedules or cambelt replacement intervals are adjusted from year to year, you’ll receive timely notifications. Whether it’s routine maintenance or more critical services, these alerts help prevent unexpected issues and extend the life of your vehicle with ease and accuracy.

     

    FleetCheck Professional

    Tailor your alerts to fit your fleets’ unique needs

    One of the key features of FleetCheck’s fleet management software is its ability to create tailored alerts. This functionality allows you to receive timely notifications based on the specific needs of your fleet, allowing for improved operational efficiency, compliance and costs management.

    Why Tailoring your Alerts is Important

    Every fleet is unique regarding vehicle types, usage patterns, and maintenance needs. Standard manufacturer recommendations may noy always align with real-world conditions, so a one-size-fits-all approach can lead to missed maintenance, unexpected breakdowns, or unnecessary costs. Tailored alerts ensure that potential issues are flagged before they become problems, helping to optimise the overall performance of your fleet.

     

    Use Case Examples

    MOT Reminders for Heavy Goods Vehicles (HGVs)

    HGVs are subject to strict regulatory inspections, and finding garage availability for MOTs can be challenging especially during peak periods. If you customise how you receive certain alerts you can be notified well before MOT due dates, providing time to book services and avoid any last-minute compliance issues and limit downtime. Having advanced alerts can also help ensure maintenance is accounted for in the budget, reducing unexpected financial impact.

    High-Mileage Vehicle Servicing

    High-mileage vehicles often experience greater wear and tear, which may require more frequent servicing than manufacturer recommendations suggest. Tailored alerts can flag vehicles that exceeding mileage thresholds, ensuring that they are inspected and serviced at appropriate intervals for your business needs. This proactive approach can help prevent costly breakdowns and extend vehicle lifespan.

    Tyre Pressure or Brake Wear Alerts

    If your drivers use the FleetCheck Driver App to record vehicle issues, you can set alerts for tyre pressure or brake wear indicators based on vehicle usage and driving conditions. This improves vehicle safety, reduces fuel consumption, and avoids premature tyre replacement costs.

    How To Set Your Alerts

    • Login to your FleetCheck account
    • In the left-hand menu under My Settings look for Alert Durations
    • Here you will see the Alert Types
    • Choose the Alert Type you want to customise, then click Edit
    • Save this once you have made your amendments

  • January 2025 FleetCheck Customer Newsletter

    This edition is full of fresh updates and powerful new features! Dive into this month’s highlights and discover how these improvements can your fleet. As always, if you need assistance, our friendly Client Services team is just a call away at 01666 577928.

    In this edition

    1- Secure Your Account with Two-Factor Authentication (2FA)

    2- Smarter Data Integrity 

    3- Competency Declarations

     

    Whats New:

    Secure Your Account with Two-Factor Authentication (2FA)

    FleetCheck – all products

    We’re introducing Two-Factor Authentication (2FA) to enhance the security of your account. This extra layer of protection ensures that even if someone gains access to your password, they won’t be able to log in without the second authentication step.

    Setting up 2FA is simple and quick. Follow these steps to add this important safeguard and keep your fleet data secure.

    1) Navigate to your profile settings by clicking this button  and then, the Security tab

    you will then see this screen.

    This is where you will choose and enable your preferred method of authentication. We recommend an Authenticator App, as this is the most secure method. Here’s how to enable each option:

    Authenticator App

    Click enable for the authenticator app, and you will be shown a QR code to scan. Us your chosen authenticator app (Microsoft Authenticator, Google, etc..) to scan this code. The app will then give you a code to enter.

    Once you enter this code into your FleetCheck screen, you will then be given a set of recovery keys. These are used to recover your account; in the event you lose access to the mobile device your authenticator is linked to.

    SMS/Text Message

    Click enable to use SMS to authenticate your account.

    Choose to send a code to your phone number we have on file

    Enter the code you receive into the FleetCheck screen

    Email

    Click enable for email authentication

    A 6-digit code will be sent to your email address on file your username.

    Enter the code you receive into the FleetCheck screen

    Your account is now secure using one of the three methods available. If you need further assistance don’t hesitate to contact Client Services and we can walk you through it.

    Tel: 01666 577928

    Email: support@fleetcheck.info

    Smarter Data Integrity

    Essential & Pro

    Data accuracy is the backbone of efficient operations, and our system is here to make it seamless. With our enhanced Data Integrity feature, missing, incomplete, or incorrect data entries are automatically flagged. This proactive approach helps you and your team avoid costly errors, ensuring smoother operations and reliable data.

    These data alerts save you time by identifying and highlighting potential issues early, allowing you to resolve them quickly. They also help you make the most of the system’s robust capabilities, ensuring your fleet data is accurate and actionable.

    How to access the Data Integrity feature:

    a screenshot of a computer

    Select Data Management from the menu bar on the left

    Click on Data Integrity to access the feature

    Once there, you will find a comprehensive overview of any potential issues with your fleet’s data. These issues could include:

    • Duplicate records: identical or overlapping entries
    • Missing data: key fields that are empty or incomplete
    • Invalid data: information that does not meet format or accuracy requirements

    Competency Declarations

    Driver Pro

    Maintaining a high standard of driver accountability is essential for safe and efficient fleet management. Our Competency Declaration feature ensures drivers consistently verify their knowledge and ability to perform essential vehicle checks. This feature prompts drivers, at configurable intervals, to confirm they are competent in conducting these inspections.

    As the Fleet Manager, you will have full control over this feature, with the ability to customise specific declarations you want your drivers to confirm.

    This flexibility allows you to align the declarations with your unique operational needs, ensuring that both compliance and safety standards are met.

    By using Competency Declarations, you can:

    • Make sure drivers are routinely reminded if their responsibilities
    • Enhance accountability and reduce the risk of oversight during vehicle checks
    • Customise declarations to reflect the specific requirements of your fleet

     

    How to enable Competency Declarations:

    Login to your FleetCheck account

    Navigate to Mobile App from the top navigation

    Then Fit to Drive Declaration in the left-hand menu

    Set the declaration text. This is what the driver will see and explains what this relates to. For example, you could write, “Before your drive on company business for [Your Company Name], you are asked to confirm the following statements are correct:”

    Set the declaration points. These are the items you want the driver to agree are correct. For example:

    I am not under the influence of alcohol

    I am not under the influence of drugs, including prescription or over-the-counter medicines that adversely affect my ability to drive

    I have the correct driving licence that allows me to legally drive this vehicle

    Set the Declined Response. This will be shown to the driver if they decline to agree to the declaration. If the driver will not or cannot agree to the declaration you want to provide the next steps for them. For example:

    In the event you cannot make a full and true declaration of these statements, please discuss with your manager. You should not drive this vehicle until you have done this.

    Following this process will ensure that you are employing consistent compliance and reinforces importance of thorough vehicle checks.

     

  • November 2024 FleetCheck Customer Newsletter

    November’s edition is full of fresh updates and powerful new features! Dive into this month’s highlights and discover how these improvements can benefit your fleet. As always, if you need assistance, our friendly Client Services team is just a call away at 01666 577928. 

    In this edition

    1- FleetCheck Professional Introduces OCR Document Reader for Faster, More Efficient Data Entry

    2- Discover How to Access the Van Driver Toolkit and Track Driver Compliance  

    3- New Technician App – Translogik Device Integration

     

    Whats New:

    FleetCheck Professional Introduces OCR Document Reader for Faster, More Efficient Data Entry

    We’re excited to announce the addition of OCR (Optical Character Recognition) technology to the FleetCheck platform, for Professional users. OCR technology allows our system to automatically ‘read’ and extract key information from documents n PDF format, making data entry quicker and more efficient than ever before.   

    Currently, OCR is set up for invoices, enabling you to upload an invoice for maintenance work, for example. The FleetCheck platform will then capture all the relevant details and store against a vehicle or asset. But we’re not stopping there- plans are underway to expand OCR capabilities to handle fuel receipts, PMI (Preventative Maintenance Inspection) documents, and PCN (Penalty Charge Notice) documents, due in early 2025. This added functionality will give you even greater flexibility in managing documentation, helping to streamline processes and reduce manual data entry, letting you focus on managing your fleet.   

     

     

    Discover How to Access the Van Driver Toolkit and Track Driver Compliance  

    In partnership with Highways England’s Commercial Vehicle Incident Prevention Team, we’ve made their award-winning driver information cards and online modules instantly accessible through the FleetCheck Driver App.   

    These resources help van drivers and fleet operators follow essential safety guidelines, reduce costs, improve operating conditions, and ensure vehicles are safe and legal—all while supporting driver wellbeing.  

    To see which drivers have viewed and understood each section, simply select the section you’re interested in. You’ll be able to view ‘Read Receipts’ to confirm they’ve engaged with and understood the content, adding a valuable layer to your compliance tracking.

     

    New Technician App – Translogik Device Integration

    FleetCheck is pleased to announce the successful integration of Translogik’s industry -leading tyre inspection tools with the FleetCheck Technician App. This integration allows users to connect Translogik TLGX series devices via Bluetooth, enabling fast, accurate and seamless tyre data collection.

    What does this mean for FleetCheck Users?

    • Improved Efficiency: Tyre inspections are quicker and easier, with data instantly captured and uploaded into the FleetCheck Technician App
    • Increase Accuracy: Translogik’s TLGX tools deliver precise measurements for tread depth, TPMS (Tyre Pressure Monitoring System) sensor integration, and RFID (Radi-frequency Identification) scanning, ensuring that critical tyre data is reliably recorded
    • Simplified Process: The integration eliminates the need to manual data entry, reducing errors and saving time for technicians and fleet managers
    • Cost Saving: Digital data capture reduces the administrative burden, optimises tyre usage, and minimises operations costs by ensuring timely maintenance and replacements.

    About Translogik

    Translogik’s TLGX series of tyre inspection tools are trusted by the world’s leading fleet operators, tyre suppliers, and service centres. These advanced devices enable precise measurement of tread depth, tyre pressure monitoring, and RFID scanning capabilities. Designed to meet the demands of small and large-scale operations, the tools ensure that safety-critical tyre data is captured quickly and accurately for informed decision-making.

    How It Works

    Bluetooth Connectivity: Simply pair the TLGX device with the FleetCheck Technician App via Bluetooth.

    What’s Next

    This new feature is deal for fleet operators looking to simplify their tyre management processes and integrate safety-critical data into their fleet management system. For more information on how to start using the Translogik tools with your Technician App or if you are exploring the idea and want more information, don’t hesitate to get in touch with Client Services on 01666 577928

     

    News:

    Exciting Updates to Our Client Services Team at FleetCheck

    At FleetCheck, our customers are at the heart of everything we do. Every day, our clients rely on our products and services to keep their operations running smoothly, and we’re committed to delivering a service experience that is supportive, responsive, and dependable at every touchpoint.

    Our Client Services team is fundamental to this commitment, providing personalised guidance, training, and support to each customer. With the recent appointment of Kay Saunders as Head of Client Experience (read more in our previous blog), the team now has a renewed focus on elevating the customer experience to even greater heights.

    As part of this endeavour, we’re pleased to announce a new structure within our Client Services team. Moving forward, each client account will now have a dedicated, named contact within the team.

    What Does This Mean For Our Customers?

    This restructuring allows us to deliver a truly personalised experience for our clients. With dedicated, knowledgeable representatives who understand each client’s individual requirements, account history, and operational challenges, customers can enjoy smoother interactions, more efficient support, and solutions tailored specifically to them.

    Having consistent points of contact also strengthens client relationships, fostering a foundation of trust and reliability. Clients can feel confident knowing they have a committed FleetCheck representative who is familiar with their business and can proactively anticipate and address their needs – from routine questions to urgent matters.

    What Next?

    If you are a FleetCheck customer, you can expect to hear from your dedicated contact soon – they’ll be reaching out to introduce themselves! In the meantime, if you need assistance, feel free to contact us on 01666 577928 and someone from our team will be happy to help or connect you with your account manager. We’re excited about these changes and confident that they will lead to even more positive outcomes for our clients, as FleetCheck continues to grow and expand.

     

     

    Managing an Ageing, High Mileage Fleet: Don’t Miss FleetCheck’s Key Presentation at CLOCS & DfBB

    We’re excited to announce that FleetCheck will be attending the upcoming joint conference hosted by CLOCS (Construction Logistics and Community Safety) and Driving for Better Business (DfBB), focusing on the future of road risk management from both safety and commercial perspectives. Join us as industry leaders gather to discuss critical issues impacting fleet operators and the steps they can take to protect their teams, their businesses, and the wider public.

    Our very own Barrie Wilson, Commercial Vehicles Consultant, will be presenting at 12:30 pm on the timely topic of Practical Guidance on Managing an Ageing, High-Mileage Fleet. With the ZEV (Zero Emission Vehicle) Mandate pushing to phase out petrol and diesel vehicles, manufacturers are now indicating they may restrict the supply of internal combustion engine (ICE) vehicles to meet targets. This restriction is likely to lead to a van shortage in the short to medium term, forcing operators to run their existing fleets longer. Barrie will cover the operational challenges and potential safety implications this poses for businesses managing an ageing fleet, while offering best practices for keeping vehicles roadworthy and compliant.

    Ensuring Compliance and Safety with FORS Standards

    The CLOCS Standard, which focuses on reducing road risk for the construction sector, requires fleets to meet the FORS (Fleet Operator Recognition Scheme) Silver standard. This standard is crucial for improving work-related road safety and ensuring every driver returns home safely at the end of each day. FleetCheck’s dedicated FORS software helps fleet operators achieve and maintain all levels of FORS accreditation, streamlining compliance and safety protocols. Whether you’re looking to optimise vehicle longevity, drive cost efficiencies, or ensure complete regulatory compliance, our tools are designed to support fleets every step of the way.

    How FleetCheck Can Help

    At FleetCheck, we are committed to supporting fleet operators with the tools they need to drive vehicle and driver compliance. Our platform centralises all your fleet data, offering robust reporting tools that enable data-driven decisions and real-time insights for immediate actions. With over 30,000 users logging in daily and 25,000 vehicle checksheets completed each day, FleetCheck is trusted to help optimise vehicle performance and support safety and compliance across fleets. From managing an ageing fleet to ensuring optimal vehicle longevity, we help you streamline your operations and make data-driven decisions that keep your fleet running smoothly.

    This event promises invaluable insights for fleet operators, from managing risks with an ageing fleet to creating safer roads and improving the image of the construction industry. We look forward to connecting with you at the conference, sharing ideas, and exploring how FleetCheck can support your road safety goals.

     

     

    Join FleetCheck at the Logistics UK Transport Manager Conference

    FleetCheck is excited to be exhibiting at Logistics UK’s Transport Manager Conference this December, where fleet professionals gather to stay ahead on the latest in industry safety, compliance, and legislation. With presentations from expert speakers, including insights from the office of the Traffic Commissioners, this event is an invaluable opportunity for operators looking to keep their fleets compliant and efficient.

    Barrie Wilson, our Commercial Fleet Consultant, and Andy Kirby, Director at FleetCheck, will be attending and are ready to connect with forward-thinking fleet operators interested in finding a brighter, more effective way of managing fleet data.

    FleetCheck offers a comprehensive suite of solutions to help you manage vehicle and driver compliance seamlessly. With a centralised hub for all your fleet data, you’ll have access to robust reporting tools that enable data-driven decisions. Our real-time insights provide immediate actions to optimise fleet performance, improve vehicle longevity, and drive operational efficiency. With over 30,000 daily users and 25,000 vehicle checksheets completed daily, FleetCheck is trusted by fleets to streamline operations and enhance safety. Let us show you how we can make fleet management easier, safer, and more cost-effective.

    Not only will attending count toward your CPD requirements, but it’s also a great opportunity to network with industry peers. There are still spaces available, so don’t miss out! We look forward to meeting you there and discussing how FleetCheck can support your fleet’s success.

    BOOKING LINK: https://logistics.org.uk/events/event-forms/transport-manager-2024-enquiry-form

     

     

    Exciting Updates to Our Client Services Team at FleetCheck

    At FleetCheck, our customers are at the heart of everything we do. Every day, our clients rely on our products and services to keep their operations running smoothly, and we’re committed to delivering a service experience that is supportive, responsive, and dependable at every touchpoint.

    Our Client Services team is fundamental to this commitment, providing personalised guidance, training, and support to each customer. With the recent appointment of Kay Saunders as Head of Client Experience (read more in our previous blog), the team now has a renewed focus on elevating the customer experience to even greater heights.

    As part of this endeavour, we’re pleased to announce a new structure within our Client Services team. Moving forward, each client account will now have a dedicated, named contact within the team.

    What Does This Mean For Our Customers?

    This restructuring allows us to deliver a truly personalised experience for our clients. With dedicated, knowledgeable representatives who understand each client’s individual requirements, account history, and operational challenges, customers can enjoy smoother interactions, more efficient support, and solutions tailored specifically to them.

    Having consistent points of contact also strengthens client relationships, fostering a foundation of trust and reliability. Clients can feel confident knowing they have a committed FleetCheck representative who is familiar with their business and can proactively anticipate and address their needs – from routine questions to urgent matters.

    What Next?

    If you are a FleetCheck customer, you can expect to hear from your dedicated contact soon – they’ll be reaching out to introduce themselves! In the meantime, if you need assistance, feel free to contact us on 01666 577928 and someone from our team will be happy to help or connect you with your account manager. We’re excited about these changes and confident that they will lead to even more positive outcomes for our clients, as FleetCheck continues to grow and expand.

    Managing an Ageing, High Mileage Fleet: Don’t Miss FleetCheck’s Key Presentation at CLOCS & DfBB

    We’re excited to announce that FleetCheck will be attending the upcoming joint conference hosted by CLOCS (Construction Logistics and Community Safety) and Driving for Better Business (DfBB), focusing on the future of road risk management from both safety and commercial perspectives. Join us as industry leaders gather to discuss critical issues impacting fleet operators and the steps they can take to protect their teams, their businesses, and the wider public.

    Our very own Barrie Wilson, Commercial Vehicles Consultant, will be presenting at 12:30 pm on the timely topic of Practical Guidance on Managing an Ageing, High-Mileage Fleet. With the ZEV (Zero Emission Vehicle) Mandate pushing to phase out petrol and diesel vehicles, manufacturers are now indicating they may restrict the supply of internal combustion engine (ICE) vehicles to meet targets. This restriction is likely to lead to a van shortage in the short to medium term, forcing operators to run their existing fleets longer. Barrie will cover the operational challenges and potential safety implications this poses for businesses managing an ageing fleet, while offering best practices for keeping vehicles roadworthy and compliant.

    Ensuring Compliance and Safety with FORS Standards

    The CLOCS Standard, which focuses on reducing road risk for the construction sector, requires fleets to meet the FORS (Fleet Operator Recognition Scheme) Silver standard. This standard is crucial for improving work-related road safety and ensuring every driver returns home safely at the end of each day. FleetCheck’s dedicated FORS software helps fleet operators achieve and maintain all levels of FORS accreditation, streamlining compliance and safety protocols. Whether you’re looking to optimise vehicle longevity, drive cost efficiencies, or ensure complete regulatory compliance, our tools are designed to support fleets every step of the way.

    How FleetCheck Can Help

    At FleetCheck, we are committed to supporting fleet operators with the tools they need to drive vehicle and driver compliance. Our platform centralises all your fleet data, offering robust reporting tools that enable data-driven decisions and real-time insights for immediate actions. With over 30,000 users logging in daily and 25,000 vehicle checksheets completed each day, FleetCheck is trusted to help optimise vehicle performance and support safety and compliance across fleets. From managing an ageing fleet to ensuring optimal vehicle longevity, we help you streamline your operations and make data-driven decisions that keep your fleet running smoothly.

    This event promises invaluable insights for fleet operators, from managing risks with an ageing fleet to creating safer roads and improving the image of the construction industry. We look forward to connecting with you at the conference, sharing ideas, and exploring how FleetCheck can support your road safety goals.

    Join FleetCheck at the Logistics UK Transport Manager Conference

    FleetCheck is excited to be exhibiting at Logistics UK’s Transport Manager Conference this December, where fleet professionals gather to stay ahead on the latest in industry safety, compliance, and legislation. With presentations from expert speakers, including insights from the office of the Traffic Commissioners, this event is an invaluable opportunity for operators looking to keep their fleets compliant and efficient.

    Barrie Wilson, our Commercial Fleet Consultant, and Andy Kirby, Director at FleetCheck, will be attending and are ready to connect with forward-thinking fleet operators interested in finding a brighter, more effective way of managing fleet data.

    FleetCheck offers a comprehensive suite of solutions to help you manage vehicle and driver compliance seamlessly. With a centralised hub for all your fleet data, you’ll have access to robust reporting tools that enable data-driven decisions. Our real-time insights provide immediate actions to optimise fleet performance, improve vehicle longevity, and drive operational efficiency. With over 30,000 daily users and 25,000 vehicle checksheets completed daily, FleetCheck is trusted by fleets to streamline operations and enhance safety. Let us show you how we can make fleet management easier, safer, and more cost-effective.

    Not only will attending count toward your CPD requirements, but it’s also a great opportunity to network with industry peers. There are still spaces available, so don’t miss out! We look forward to meeting you there and discussing how FleetCheck can support your fleet’s success.

    BOOKING LINK: https://logistics.org.uk/events/event-forms/transport-manager-2024-enquiry-form

     

  • October 2024 FleetCheck Customer Newsletter

    October’s newsletter is packed with new and exciting improvements, here you can find out more on how to access and implement these highlighted features! If you need any help at all, just reach out to our incredible Client Services team, who are always happy to help! 01666 577928.

    In this edition

    1- Get clear insights on your EV charge data and fleet efficiency

    2- Find what you need faster with the new and improved navigation in FleetCheck Driver

    3- Effortlessly locate your data with upgraded search & filter features

    4- Deliver important and timely updates to your drivers with push notifications

    Whats New:

    Get clear insights on your EV charge data and fleet efficiency

    FleetCheck Essential & Professional

    With more of you integrating EVs into your fleets, we’re excited to introduce new features that let you import EV charge data just like fuel data. This means you can now gain performance and efficiency insights, regardless of the vehicle type.

    Here’s what’s new:

    • Charge Data Imports: Just like traditional fuel card imports, FleetCheck now accepts EV charging data, fully integrated alongside your existing fuel card information.

    To set these imports up, firstly make sure your vehicle fuel type is set up to an electric type, i.e. BEV against the relevant vehicles.

    Then go to your “Data Management” area and build a fuel import (as you would for a traditional petrol/diesel fuel import). You must set the product name on the import, the system will allocate the charge data as long as it contains terms like KwH, Electric or Charge.


    • EV Efficiency Analysis: Gain actionable insights into your EV performance and efficiency.

    Once your charge data is imported, you will be able to view and analyse your vehicle efficiency including miles to KwH.

    • Key EV Information: Manage essential information, including usual charging locations and zero-emission range.

    On setting your vehicle fuel type to BEV, you will be able to record key information including the range of the vehicle and its usual charging location.

     

    Whats Improved:

    Find what you need faster with the new and improved navigation in FleetCheck Driver

    Launching this quarter is the revamped FleetCheck Driver navigation menu! The left-hand navigation has been revamped to make finding what you need more quickly and intuitively. Rather than have a long list of items, they are now grouped into three sections:

    • Main – Handles your day-to-day activities, such as checksheets and defect reporting.

    • Driver App – Manages back-end controls related to the driver app.

    • Admin – Covers general housekeeping tasks, which you set up once and update periodically.

    Changes to Take Note Of

    • Categories, Departments & Vehicle Suppliers

    You will notice that Categories, Departments & Vehicle Suppliers have disappeared from the main list of menu items. They are now located all together under Groups. Rather than have individual pages for each item, we have grouped them into one page with an internal page tab system.

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    • Imports

    Instead of having individual tab for imports, you can now upload bulk imports of vehicles directly from the Vehicles tab, were it makes more sense. It’s the same great functionality, just relocated to a more convenient spot.

     

    Whats Improved:

    Effortlessly locate your data with upgraded search & filter features

    FleetCheck Essential & Professional

    Instant clarity and visibility are crucial for managing your fleet effectively. Whether you need to quickly find all VOR status vehicles, unactioned defects in London, or assets on site this week, our enhanced search and filter functionality lets you pull up exactly what you need in seconds!

    Experience smoother, more streamlined access to your fleet data.

    Now, whether you’re looking at Vehicles, Drivers, or Assets, you have two dedicated search and filter sections to easily access all relevant data and any related alerts.

    Search & Filter Within Tables

    We’ve also improved your ability to search and filter data within specific sets. For example, if you need to find defects related to a particular supplier, location, or time period, you can easily filter the information directly within the table and quickly download it when needed.

    These enhancements are part of our commitment to providing you with lightning-fast access to your fleet data, making your management experience smoother than ever!

    Feature Focus:

    Deliver important and timely updates to your drivers with push notifications

    FleetCheck Professional – Pro Driver App

    With the Pro version of the FleetCheck Driver app in FleetCheck Professional, you can effortlessly send notifications to all or selected drivers. Whether it’s a reminder about a road closure or an important update, push notifications ensure your drivers stay informed, when it matters most.

    IMPORTANT: To ensure Push Notifications are functioning correctly, please follow these steps:

    Update the App: Ensure all drivers using the app have the latest version (3.8.13). If your devices are set to automatically update, no action is needed. If the app is on specific hardware with no automatic updates, you’ll need to push the update manually.

    Enable Notifications: Make sure push notifications are enabled at the device level; otherwise, your drivers won’t receive them.

    To start utilising Push Notifications in your FleetCheck Professional software, ensure that the Driver section is enabled in the Mobile App Settings area on the main system.

    Once the Driver section is enabled, you can access the Push Notification functionality under Notifications in the left-hand menu.

    In the Notifications area, you can + Add New Notification and Manage Notification Groups. To add a new notification, simply enter a title, a body of text, and select the group of intended recipients—this could be a specific driver, all drivers, or any other designated group.

    Give it a try! It’s a valuable tool for keeping your drivers updated on important reminders.

     

    That’s a wrap for this month!

    Look out for software updates, resources, and industry insights in November’s Beyond the Dashboard. If you need us before then, our Client Services team is always happy to help – 01666 577928

    Feature Focus:

    Deliver important and timely updates to your drivers with push notifications

    FleetCheck Professional – Pro Driver App

    With the Pro version of the FleetCheck Driver app in FleetCheck Professional, you can effortlessly send notifications to all or selected drivers. Whether it’s a reminder about a road closure or an important update, push notifications ensure your drivers stay informed, when it matters most.

    IMPORTANT: To ensure Push Notifications are functioning correctly, please follow these steps:

    Update the App: Ensure all drivers using the app have the latest version (3.8.13). If your devices are set to automatically update, no action is needed. If the app is on specific hardware with no automatic updates, you’ll need to push the update manually.

    Enable Notifications: Make sure push notifications are enabled at the device level; otherwise, your drivers won’t receive them.

    To start utilising Push Notifications in your FleetCheck Professional software, ensure that the Driver section is enabled in the Mobile App Settings area on the main system.

    Once the Driver section is enabled, you can access the Push Notification functionality under Notifications in the left-hand menu.

    In the Notifications area, you can + Add New Notification and Manage Notification Groups. To add a new notification, simply enter a title, a body of text, and select the group of intended recipients—this could be a specific driver, all drivers, or any other designated group.

    Give it a try! It’s a valuable tool for keeping your drivers updated on important reminders.

     

    That’s a wrap for this month!

    Look out for software updates, resources, and industry insights in November’s Beyond the Dashboard. If you need us before then, our Client Services team is always happy to help – 01666 577928